Susan Little

Susan Little serves as a Contract Specialist within the Federal Protective Service East CCG Division 1 Acquisition Division, part of the Department of Homeland Security’s Office of Procurement Operations. In this role, she manages the full lifecycle of procurement actions for protective security services, ensuring compliance with federal acquisition regulations and aligning contracts with the agency’s mission to safeguard federal facilities. She specializes in soliciting, evaluating, and awarding contracts for physical security personnel and integrated security systems, with a focus on mission-critical, time-sensitive acquisitions that support the operational continuity of federal infrastructure. Susan maintains consistent working relationships with key contractors including GXC MAX INC, FLATTER, INC, and ENPROVERA CORP, all of whom provide specialized security guard services and on-site protective operations. Her contracting approach emphasizes performance-based outcomes, clear statement of work development, and rigorous contractor performance monitoring. She fosters collaborative vendor partnerships grounded in reliability, regulatory adherence, and mission alignment, often engaging contractors early in the requirements definition phase to ensure technical feasibility and cost-effectiveness. Her procurement strategy reflects a balanced commitment to socioeconomic goals, with approximately half of her contracts set aside exclusively for small businesses under FAR 19.5, and the other half awarded as full and open competitions. This pattern demonstrates a deliberate effort to expand opportunities for small business participation while maintaining competitive rigor and mission readiness. She actively prioritizes small business eligibility verification and ensures compliance with socioeconomic reporting requirements. Susan’s expertise is narrowly focused on NAICS 561612—Security Guards and Patrol Services—reflecting her exclusive specialization in the procurement of armed and unarmed protective personnel, access control services, and related security support functions. Her technical domain expertise lies in understanding operational security protocols, risk-based staffing models, and the integration of human security resources with physical and technological safeguards across federal sites.