Susan R Madison

Susan R. Madison serves as a Contracting Officer with the 763d Enterprise Sourcing Squadron under the Department of the Air Force, where she plays a pivotal role in securing mission-critical technology and support services essential to airpower readiness. She manages the full lifecycle of acquisitions for custom software development, facilities support, and IT hardware/software distribution, ensuring alignment with Air Force modernization priorities. Her work directly enables pilot training systems, communications resilience, and logistical agility across combat and enterprise operations, adhering to FAR and DFARS compliance while balancing operational urgency with fiscal accountability. Madison cultivates strategic partnerships with a diverse pool of vendors specializing in custom computer programming, enterprise facilities management, and computer equipment wholesale. While no single contractor dominates her portfolio, she consistently engages with firms capable of delivering integrated technical solutions under performance-based contracts, including those with ITIL, CMMI, or ISO certifications. Her procurement approach emphasizes vendor responsiveness, technical adaptability, and compliance with cybersecurity standards such as NIST SP 800-171, fostering long-term collaborations with contractors who demonstrate proven capability in secure, scalable service delivery. Her contracting patterns reflect a strong preference for open competition, with 93.3% of awards issued without set-asides, indicating a focus on mission-critical urgency and technical specificity over socioeconomic categorization. Nevertheless, she maintains a deliberate 6.7% allocation to total small business set-asides under FAR 19.5, ensuring meaningful opportunities for qualified small businesses without compromising acquisition flexibility or technical requirements. Madison’s primary procurement focus lies in NAICS 541511 (custom computer programming), 561210 (facilities support services), and 423430 (computer equipment and software wholesale), reflecting her expertise in acquiring software-defined systems, maintenance and operations support, and secure IT supply chain solutions. She specializes in procuring mission-enabling technologies that enhance pilot proficiency, data interoperability, and infrastructure resilience across distributed Air Force operations.