Theresa Hollis

Theresa Hollis serves as an E-Commerce Project Manager, leading the planning, execution, and oversight of digital procurement initiatives within her organization. In this role, she is responsible for end-to-end management of e-commerce platforms, digital service integrations, and user-centric online procurement systems. Her work directly supports the agency’s mission to modernize acquisition processes, enhance transparency, and streamline vendor access through secure, scalable digital marketplaces. She routinely manages complex acquisitions for custom software development, platform migration, and user experience optimization, ensuring compliance with federal digital service standards and cybersecurity requirements. Theresa collaborates closely with a network of technology vendors specializing in cloud-native e-commerce solutions, API-driven integrations, and enterprise-level content management systems. While no single contractor dominates her portfolio, she consistently engages firms with proven expertise in agile development, DevSecOps practices, and federal compliance frameworks such as FISMA and NIST SP 800-53. Her contracting approach emphasizes performance-based outcomes, iterative delivery, and vendor accountability through clear statement of work definitions and continuous evaluation metrics. Theresa’s procurement strategy reflects a strong preference for open competition, with 100% of her acquisitions conducted without set-aside designations. This indicates a focus on technical merit and capability over socioeconomic categorization, aligning with mission-critical requirements that demand specialized expertise not always available within small business pools. While she does not prioritize 8(a), HUBZone, or SDVOSB set-asides, her process remains fully compliant with all federal socioeconomic contracting regulations. Her primary area of focus is NAICS 541511—Custom Computer Programming Services—reflecting deep expertise in bespoke software development for digital procurement systems. She procures solutions including custom web applications, automated procurement workflows, data analytics dashboards, and secure vendor portals, all tailored to support modern, user-driven e-commerce environments. Her technical domain centers on agile software delivery, API architecture, and interoperable federal IT systems.