Tiffany Kilburn-Franklin

Tiffany Kilburn-Franklin serves as a key procurement professional within the Defense Health Agency, supporting the agency’s mission to deliver integrated, readiness-focused healthcare services to uniformed personnel, retirees, and their families. She manages a portfolio of technical acquisitions centered on engineering services, custom software development, and computer systems design, ensuring that clinical workflows, diagnostic capabilities, and health data infrastructure remain modernized and secure. Her work directly enables the agency’s strategic priorities in digital health transformation, with a focus on mission-critical systems that support operational medical readiness across global DoD installations. She maintains consistent contracting relationships with specialized technology and biomedical vendors, including Dependable On-Site Scan & Shred, Inc., Hanith Bioscience, LLC, Livion Technology, LLC, I-2-I Solutions, Inc., and Draeger Inc. These partnerships reflect a preference for firms with proven expertise in secure data management, medical device support, and bespoke software solutions tailored to military health environments. Her contracting approach emphasizes performance-based outcomes and technical compliance, fostering long-term vendor collaboration grounded in reliability and regulatory adherence. Kilburn-Franklin’s acquisition portfolio reflects a strict focus on full and open competition, with 100% of awards issued under no set-aside preferences. This underscores a commitment to selecting the most technically qualified providers regardless of socioeconomic status, prioritizing capability and mission alignment over categorical preferences. Her contracting patterns indicate a deliberate alignment with DHA’s need for scalable, high-assurance solutions rather than socioeconomic targeting. Her primary procurement focus lies within NAICS 541330 (Engineering Services), 541511 (Custom Computer Programming Services), and 541512 (Computer Systems Design Services), reflecting deep expertise in acquiring clinical IT modernization, health information systems integration, and secure infrastructure design. She routinely procures solutions that enhance electronic health record interoperability, diagnostic equipment support, and pharmaceutical supply chain digitization, demonstrating specialized knowledge in defense medical technology domains.