USAID/Kosovo Human Resources Office

The USAID/Kosovo Human Resources Office oversees the procurement of professional services critical to advancing democratic governance and institutional capacity in the Western Balkans. While not a traditional contracting officer, this office plays a central role in defining human capital and management support requirements that align with USAID’s mission to strengthen public sector performance, judicial modernization, and market-driven reforms. It initiates and manages acquisitions for technical assistance, organizational development, and policy advisory services, ensuring alignment with European integration objectives and U.S. foreign policy priorities. The office works closely with program officers and local stakeholders to translate strategic goals into solicitation requirements that attract high-quality, mission-aligned service providers. Contractor relationships are primarily established with professional consulting firms and technical service providers specializing in public administration, governance, and institutional reform. The office engages a diverse array of international and local consultants, including firms with deep expertise in public financial management, rule of law frameworks, and civil service reform. Partnerships are built on demonstrated technical competence, local contextual knowledge, and adherence to U.S. government compliance standards, with a preference for firms capable of delivering adaptive, evidence-based solutions in complex post-conflict environments. The office maintains a uniform preference for open competition, with 100% of its procurements classified as “No Set-Aside,” reflecting a focus on technical merit and global competitiveness rather than socioeconomic set-asides. While it does not prioritize 8(a), HUBZone, or SDVOSB programs, it actively seeks qualified small businesses capable of delivering high-impact governance services, particularly those with regional presence and language fluency. Its procurement activity is concentrated in two NAICS categories: 541611 (Administrative Management and General Management Consulting Services) and 541990 (All Other Professional, Scientific, and Technical Services). These encompass institutional assessments, training design, performance monitoring systems, and policy advisory services essential to building sustainable public sector capacity in Kosovo.