How Operation Hired Achieved 6× Proposal Output with CLEATUS AI
• 6× increase in proposal throughput in 10 weeks
• Scaled monthly submissions from 2 to 12
• Consolidated a cluttered tech stack into one platform
• Achieved enterprise-level capability at a small business price
– Matt Hall, President & CEO, Operation Hired
About Operation Hired
Operation Hired is a veteran-led professional services and staffing firm that connects highly skilled veterans and military spouses with civilian career opportunities. The firm supports public-sector hiring needs through government services and tailored recruiting, aligning candidate talent to agency mission requirements.
Challenge
A Disjointed Workflow Was Throttling Growth
The Operation Hired team was ready to scale, but their existing process was a roadblock. President & CEO Matt Hall found his team was spending more time managing tools than writing proposals.
They had experimented with generic AI assistants, but found them to be "cluttered" and disconnected from the actual solicitations, forcing the team to constantly copy-paste information between spreadsheets, chat windows, and documents. This disjointed approach created version control nightmares and slowed them to a crawl.
Their growth was constrained by:
Fragmented tools: A "swivel-chair" process between SAM.gov, generic AI, spreadsheets, and Word documents created friction and ate up valuable time.
Slow RFP triage: Manually digging through solicitations just to find key dates, evaluation factors, and compliance clauses made go/no-go decisions a multi-hour ordeal.
Capacity bottlenecks: The sheer overhead of managing this scattered workflow meant the team could only realistically respond to 2-3 bids per month, leaving opportunities on the table.
– Matt Hall, President & CEO, Operation Hired
Solution
A Single, Integrated Workspace for GovCon
Operation Hired implemented CLEATUS AI to replace their "cluttered" mix of tools with one unified platform. This move consolidated their entire capture and proposal lifecycle, from initial search to final submission.
From Portal Chaos to a Curated Pipeline
The Opportunity Finder replaced hours of manual SAM.gov searches. The team now receives a daily, AI-matched feed of pursuits that align with their capabilities, allowing them to focus on strategy, not scrolling.
Instant Solicitation Breakdown
The GovCon Copilot became their "first-read" expert. The moment a solicitation is uploaded, the platform breaks it down, highlighting all key dates, deliverables, clauses, and evaluation factors.
Contract-Aware AI Answers
Instead of using generic AI, the team now chats directly with the solicitation. They can ask complex questions about requirements and get instant answers with page-level citations, eliminating guesswork.
Accelerated, Compliant Drafting
The AI Proposal Writer Suite generates Section L/M-aligned outlines and compliance matrices in minutes. The Document Hub provides a central, searchable library for past performance and resumes, making content reuse simple and secure.
Results
6x Proposal Output and Enterprise-Level Capability
By centralizing its workflow on CLEATUS AI, Operation Hired dramatically increased its capacity without increasing headcount.
• 6× proposal output in 10 weeks, scaling monthly submissions from an average of 2 to 12
• Consolidated a scattered tech stack into a single platform, reducing friction and software costs
• Faster, more confident bid/no-bid calls, thanks to instant RFP analysis
• Improved compliance and proposal quality by using AI-generated outlines and citation-backed answers
Why It Worked for Operation Hired
One Platform, One Workflow: The biggest win was eliminating the "cluttered" workflow. By bringing opportunity discovery, contract analysis, AI chat, and proposal writing into one place, Operation Hired removed the friction that was holding them back.
From Generic AI to GovCon-Specific AI: Unlike generic tools, CLEATUS AI is purpose-built for government contracting. The ability to chat directly with the contract and get citation-backed answers gave the team a level of accuracy and trust they never had before.
Enterprise Power, SMB Price: Operation Hired gained the capabilities of an enterprise-grade capture platform (AI analysis, CRM, and proposal automation) at a price point that makes sense for a growing small business.
Compliance-First Drafting: The AI Proposal Suite ensured every proposal started on the right foot. By auto-generating compliance matrices and Section L/M-aligned outlines, the team skipped the "blank page" problem and focused on content and strategy.
Related Resources
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