ITES-3H (Information Technology Enterprise Solutions - 3 Hardware)

What is ITES3H (Information Technology Enterprise Solutions - 3 Hardware)?

ITES-3H is a vital contract vehicle used by the U.S. Army and other government agencies to procure a wide variety of commercial information technology (IT) hardware and related services. It provides a streamlined and efficient way for these agencies to acquire the necessary IT infrastructure to support their missions.

Definition

The Information Technology Enterprise Solutions - 3 Hardware (ITES-3H) contract is a multiple-award Indefinite Delivery/Indefinite Quantity (IDIQ) contract managed by the U.S. Army Computer Hardware, Enterprise Software and Solutions (CHESS) program. This contract allows authorized users, including DoD and other federal agencies, to purchase a wide range of IT hardware such as desktops, laptops, servers, storage, networking equipment, peripherals, and related services (e.g., installation, maintenance, and warranty). ITES-3H aims to provide a readily accessible procurement mechanism for essential IT hardware while ensuring compliance with relevant regulations and cybersecurity requirements.

ITES-3H's existence stems from the government's need for readily available, pre-vetted sources of supply for critical IT infrastructure components. It simplifies the procurement process, reduces lead times, and ensures competitive pricing through its multiple award structure. Participating contractors must demonstrate their ability to provide high-quality products and services while adhering to stringent security standards, contributing to the overall security posture of the government's IT infrastructure.

Key Points

• Scope of Coverage: ITES-3H encompasses a broad spectrum of commercial IT hardware and associated services, catering to diverse agency needs.
• Authorized Users: While primarily an Army contract, ITES-3H is available to all DoD agencies and many federal civilian agencies, extending its utility across the government.
• Streamlined Procurement: ITES-3H streamlines the procurement process, enabling agencies to quickly and efficiently acquire needed hardware without the need for lengthy, individual solicitations.
• Cybersecurity Requirements: Participating contractors are required to adhere to strict cybersecurity standards, ensuring the security and integrity of the hardware and associated services.

Practical Examples

1. Army Base Network Upgrade: An Army base requires a complete overhaul of its network infrastructure. Utilizing ITES-3H, the base can issue a task order to a pre-approved vendor to procure and install new switches, routers, and cabling, ensuring compliance with Army security protocols.
2. Federal Agency Data Center Expansion: A federal agency is expanding its data center capacity. Through ITES-3H, the agency can efficiently purchase servers, storage arrays, and related hardware support services from qualified vendors at competitive prices.
3. DoD Laptop Refresh Program: The Department of Defense is implementing a program to replace outdated laptops for its personnel. ITES-3H provides a convenient and secure means for DoD to procure a large quantity of laptops that meet the required specifications and security standards.