The Regional Emergency Dispatch Authority is tasked with ensuring the reliability, responsiveness, and technological sophistication of emergency communication systems across New Mexico. Its core mission centers on enhancing public safety through advanced dispatch infrastructure, including software solutions that support real-time decision-making, training for emergency personnel, and secure storage of critical operational data.
Regional Emergency Dispatch Authority is a government agency with procurement activity across contracts, awards, and contractors.
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AI Mission Profile
The Regional Emergency Dispatch Authority is tasked with ensuring the reliability, responsiveness, and technological sophistication of emergency communication systems across New Mexico. Its core mission centers on enhancing public safety through advanced dispatch infrastructure, including software s...
The Regional Emergency Dispatch Authority is tasked with ensuring the reliability, responsiveness, and technological sophistication of emergency communication systems across New Mexico. Its core mission centers on enhancing public safety through advanced dispatch infrastructure, including software solutions that support real-time decision-making, training for emergency personnel, and secure storage of critical operational data. Strategic priorities include modernizing pre-arrival instruction capabilities, integrating solid-state data storage for high-availability dispatch records, and deploying mission-critical software systems that improve responder coordination during crises. The agency prioritizes operational resilience, data integrity, and rapid system deployment to support 24/7 emergency response operations.
Procurement activity reflects a focus on specialized IT services and secure storage infrastructure. The agency consistently seeks custom-designed software systems tailored to emergency dispatch workflows, particularly those enabling training simulations and real-time guidance for call-takers. It also procures high-performance solid-state storage solutions to ensure uninterrupted access to dispatch logs, call records, and geospatial data during high-demand scenarios. Contracts are typically awarded through competitive solicitations without set-asides, indicating a preference for performance-based outcomes over demographic targeting.
The agency’s primary procurement categories are Computer Systems Design Services (NAICS 541512) and General Warehousing and Storage (NAICS 493110), reflecting its reliance on bespoke software development and secure, high-speed data storage. Vendor selection emphasizes technical expertise in public safety systems, with an emphasis on interoperability, cybersecurity, and system uptime. No set-aside preferences are evident in recent solicitations, suggesting a merit-based acquisition approach focused on capability and reliability.
Organized under the New Mexico Department, the Regional Emergency Dispatch Authority operates statewide to coordinate emergency communications infrastructure. It functions as a centralized authority with no local branch structure, relying on contracted technical services to maintain and upgrade its mission-critical systems. Procurements are conducted through open solicitations using standard federal and state contracting vehicles, prioritizing technical compliance and system integration over vendor size or demographic classifications.
Senate-confirmed and senior-executive posts at Regional Emergency Dispatch Authority and its sub-agencies, as published in the OPM Plum Book. These are leadership positions, not total employees.
Leadership posts
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Vacant
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Acting officials
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No senior leadership posts resolved to this agency yet