This Solicitation opportunity from New Mexico was posted on November 19, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Emergency Dispatcher Training and Pre-Arrival Instruction Software Solution

Awarded

50-O1000-24-CP466State & Local

Submission Closed12/19/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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NADEC

POSTED

about 11 hours ago

DEADLINE

in 11 days

AI Contract Overview

The contract involves the provision of an emergency dispatcher training and pre-arrival instruction software solution by APCO INTELLICOM, aimed at enhancing dispatch and call-taking operations for medical, fire, and law enforcement emergency calls received from the public. The software will support dispatchers by offering pre-arrival instructions, which are critical for ensuring timely and effective emergency response. The scope of the contract covers the cost of the software and related training services, with a contract value estimated between $500,000 and $1,500,000. The project is managed by the Regional Emergency Dispatch Authority in New Mexico, with the solicitation posted on November 19, 2024, and responses due by December 19, 2024. This initiative is part of a broader effort to improve emergency communication capabilities within the state, leveraging specialized software to assist dispatch personnel in providing accurate and prompt instructions during critical incidents.

General Info

Agency

New Mexico → Regional Emergency Dispatch Authority

NAICS

541512 - Computer Systems Design Services

Place of Performance

NM, USA

Set-Aside

NONE

Documents

50-O1000-24-CP466: APCO IntelliCom Sole Source Justification

justification-and-authorization

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseAwarded

PostedNov 19

Solicitation

AwardedOct 29

Contract was awarded

Submission Closed

12/19/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyNew Mexico → Regional Emergency Dispatch Authority

ContactsNo contacts available

OfficeN/A

Organization / AgencyNew Mexico → Regional Emergency Dispatch Authority

Office AddressN/A

ContactsNo contact information available

Full Description

APCO INTELLICOM IS CONNECTED TO DISPATCH AND CALL-TAKING TRAINING AND WILL AID BY PROVIDING PRE-ARRIVAL INSTRUCTIONS TO THE DISPATCHERS OR CALL TAKERS FOR MEDICAL, FIRE AND LAW ENFORCEMENT CALLS RECEIVED FROM THE PUBLIC. THIS COST COVERS THE SOFTWARE, TRA

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