The Utility Collections agency in Killeen, Texas, is focused on the modernization and digital transformation of its revenue management and customer service infrastructure. Its core mission centers on the implementation and integration of a comprehensive Utility Billing and Customer Information System (CIS).
Utility Collections is a government agency with procurement activity across contracts, awards, and contractors.
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AI Mission Profile
The Utility Collections agency in Killeen, Texas, is focused on the modernization and digital transformation of its revenue management and customer service infrastructure. Its core mission centers on the implementation and integration of a comprehensive Utility Billing and Customer Information Syste...
The Utility Collections agency in Killeen, Texas, is focused on the modernization and digital transformation of its revenue management and customer service infrastructure. Its core mission centers on the implementation and integration of a comprehensive Utility Billing and Customer Information System (CIS). Strategic priorities include migrating legacy data from CentralSquare NaviLine, integrating financial systems via OpenGov, and ensuring operational readiness through rigorous user acceptance testing and system validation.
Procurement patterns indicate a heavy reliance on professional IT services, specifically for software licensing, configuration, and the end-to-end implementation of enterprise resource planning tools. The agency frequently utilizes subcontracts for specialized technical tasks, including data migration, project management, and ongoing technical support and maintenance.
The agency primarily targets vendors within the computer systems design and custom programming sectors, specifically those operating under NAICS 541512 and 541511. They also engage providers of software publishing, administrative management consulting, and professional development training to support change management and system adoption.
Based in Killeen, Texas, this agency operates as a functional unit within the state's administrative framework. Its procurement structure emphasizes a mix of direct solicitations for core software and a high volume of subcontracts for the technical execution and integration of those systems.
Recent Utility Collections Contracts
The latest contract opportunities posted by Utility Collections, including active solicitations and recent awards.
Senate-confirmed and senior-executive posts at Utility Collections and its sub-agencies, as published in the OPM Plum Book. These are leadership positions, not total employees.
Leadership posts
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Filled
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Vacant
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Acting officials
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No senior leadership posts resolved to this agency yet
Recent Utility Collections Contracts
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