This Solicitation opportunity from Texas was posted on August 3, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Utility Billing / Customer Information System (CIS) Software and Implementation Services

Closed

27-09State & Local

Submission Closed09/03/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Defense Health Agency (DHA), Portfolio Acquisition Executive, Medical Digital Solutions (PAE MDS), Enterprise Intelligence & Data Solutions (EIDS) Program Management Office (PMO), Data Exchange Services Operations, Modernization, and Development

Solicitation # HT003826SC005-AOI0002

The Defense Health Agency (DHA), through the Enterprise Intelligence and Data Solutions (EIDS) Program Management Office, is seeking commercial solutions for the operations, sustainment, modernization, and development of the Data Exchange Platform (DxP). This initiative, published under Commercial Solutions Opening HT003826SC005, aims to maintain mission-essential legacy services—including the Data Exchange Services (DES), Central Health Data Repository (CHDR), and ACS-DAL environments—while transitioning to a scalable, cloud-native, API-driven architecture. Key technical objectives include adopting FHIR R4 and OMOP CDM standards, implementing Zero Trust security, and evolving toward AI/ML-ready capabilities to support secure interoperability between the DHA, Department of Veterans Affairs, and other federal healthcare partners. The procurement follows a multi-phase evaluation process, with Phase I responses due by October 28, 2026. Phase I submissions are evaluated on a Go/No-Go basis focusing on technical feasibility, operational strategy for zero-disruption modernization, commercial maturity, and security alignment. While the government anticipates a Firm-Fixed-Price structure and a 12-month base period, the final award instrument may be a FAR-based contract or a prototype other transaction agreement, with an anticipated award date of March 2027. Selected vendors must demonstrate a robust DevSecOps approach and a realistic staffing pipeline meeting necessary security clearance and facility access criteria.

Defense Health Agency

POSTED

about 19 hours ago

DEADLINE

in about 11 hours

AI Contract Overview

The City of Killeen is soliciting proposals under RFP 27-09 for a comprehensive Utility Billing and Customer Information System (CIS) to manage billing for water, wastewater, solid waste, drainage, street maintenance, and sales tax. The selected vendor will provide a scalable software solution including licensing, implementation, data migration from CentralSquare NaviLine, and integration with OpenGov Financials. The contract is intended for a five-year term, with the City aiming for full implementation before June 2027. Key deliverables include system configuration, end-user and administrator training, and a minimum one-year warranty following final system acceptance. The selection process utilizes a Weighted Best Value method, prioritizing functional requirements and system capability, as well as the implementation and data migration approach, each weighted at 25 percent. Other evaluation factors include technical support, user experience, cybersecurity compliance (such as SOC 2 and PCI-DSS), pricing, and vendor experience. Proposers must submit a comprehensive pricing structure covering licensing, professional services, and annual maintenance. Compliance requirements include adherence to ADA and WCAG 2.1 AA accessibility standards, Texas public records retention laws, and certifications regarding the non-boycott of Israel and energy companies.

General Info

City of Killeen seeks a vendor for a Utility Billing and Customer Information System.

Agency

Texas → Utility Collections

NAICS

541512 - Computer Systems Design Services

Place of Performance

TX, USA

Set-Aside

NONE

Documents

RFP 27-09 Utility Billing / Customer Information System Software and Implementation Services

rfp

High

Emergency Business Service Contact Notice - City of Killeen

special-notice

Low

References Form

other

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedAug 3

Solicitation

Response DeadlineSep 3

Deadline has passed

Submission Closed

09/03/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyTexas → Utility Collections

Contacts1 person available

OfficeKilleen, TX, 76541, USA

Organization / AgencyTexas → Utility Collections

Office AddressKilleen, TX, 76541, USA

Contacts

Natalie WaddingtonProcurement Specialist

contact@example.gov

+1 (555) 000-0000

Interested Companies (35)

Mars Bear TechDeer Park, New York

Springbrook SoftwareAmerican Fork, UT

Diameter Services USAGarden City, NY

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Full Description

The City of Killeen is seeking qualified and responsive vendors to provide a comprehensive Utility Billing / Customer Information System (CIS) solution, including software licensing, implementation services, data conversion, training, integration, and ongoing support. This opportunity is intended to establish a long-term partnership with a vendor capable of supporting current utility billing operations while providing a scalable platform to meet future growth and technology needs. The City of Killeen, who is solely directing this RFP process, shall select the proposer based upon competitive submissions pursuant to this Request for Proposal (RFP). After evaluation of all proposals, the selected proposer will serve as the provider of the Utility Billing / CIS solution, including implementation and ongoing system support.

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