BISCOM INC

BISCOM INC specializes in the development, licensing, and ongoing maintenance of mission-critical software systems and communications hardware for federal agencies. Their core capabilities center on enterprise software publishing, including license management, technical support, and system maintenance for specialized applications such as electronic fax platforms and secure communication tools. They demonstrate deep expertise in integrating commercial-off-the-shelf software with federal IT environments, ensuring compliance with operational and security requirements. Their work on communications equipment maintenance—particularly for specialized hardware like the AJW-B170—reveals proficiency in sustaining legacy and mission-essential telecommunications infrastructure. Technical strengths include software lifecycle management, system integration, and support for secure federal data exchange systems. BISCOM has established sustained relationships with the Department of Health and Human Services, delivering software licensing and support services critical to public health IT operations. They have also supported the Department of Transportation with hardware maintenance contracts and provided enterprise fax solutions to the Department of the Treasury. Their engagement with the General Services Administration through a Federal Supply Schedule contract indicates a recognized capability to deliver compliant, scalable software solutions across the federal enterprise. The company’s primary industry focus lies in software publishing (NAICS 511210), where they provide licensed, supported applications tailored to federal workflows, and in communications equipment manufacturing (NAICS 334290), where they sustain specialized hardware systems. This dual focus positions them as a niche provider bridging software and hardware support for federal communications and data exchange needs. BISCOM INC is a small business structured as a 2L entity, headquartered in Westford, Massachusetts. While they hold no formal government certifications, their consistent performance on federal contracts demonstrates reliability in delivering technical services under stringent government procurement standards. Their geographic presence and operational base in Massachusetts support their ability to engage with federal clients across the Northeast and beyond.