CONFIDENTIAL RECORDS, INC.

CONFIDENTIAL RECORDS, INC. specializes in secure document destruction and records management services for federal agencies, with a proven focus on compliant disposal of sensitive and classified materials. Their core capabilities include secure chain-of-custody handling, NAICS 561990-certified shredding and destruction protocols, and physical and digital records lifecycle management tailored to federal compliance standards. The contractor delivers on-site and off-site destruction services for medical, administrative, and operational records, ensuring adherence to HIPAA, NARA, and VA-specific retention and disposal regulations. Key differentiators include precision logistics for high-volume document handling, certified personnel training, and audit-ready documentation workflows that support federal accountability requirements. The company maintains a consistent relationship with the Department of Veterans Affairs, providing recurring document destruction services for the Tomah VA Medical Center and its associated Community-Based Outpatient Clinics. Their work supports VA’s mandate for secure disposal of veteran health records and administrative files, demonstrating deep familiarity with VA’s records governance framework. A single contract with the General Services Administration under the Federal Supply Schedule further indicates their ability to meet GSA’s stringent procurement and service delivery standards for federal-wide support services. Operating under NAICS 561990, CONFIDENTIAL RECORDS, INC. focuses exclusively on all other support services, positioning itself as a niche provider in secure records management within the federal sector. Their market presence is defined by specialized, repeatable service delivery rather than broad-spectrum consulting, serving agencies with high-volume, low-margin but mission-critical records disposal needs. As a small business structured as a 2L entity based in Colfax, Wisconsin, the company operates without federal certifications such as 8(a), HUBZone, or SDVOSB. Their geographic footprint is centered in the Midwest, with service delivery focused on federal facilities in the region, particularly VA medical complexes. They maintain a lean, operational model designed for reliability and compliance in regulated government environments.