MAXIMUS FEDERAL SERVICES, INC.

Maximus Federal Services, Inc. specializes in delivering mission-critical contact center operations, IT systems design, and management consulting services to federal agencies. Their core capabilities include end-to-end contact center management for public-facing programs, secure IT infrastructure modernization, and enterprise systems integration—particularly in health, financial, and homeland security domains. They design and deploy secure, scalable platforms for customer engagement, loan portfolio management, cybersecurity implementation, and vaccine program coordination, leveraging robust call center technologies, data governance frameworks, and compliance-driven workflows aligned with federal standards. Their technical expertise spans IT operations support, application development, cybersecurity hardening, and process optimization for high-volume government services, with a demonstrated ability to integrate legacy systems with modern cloud-based architectures. The company maintains deep, sustained relationships with the Department of Health and Human Services, the Department of the Treasury, and the Department of Homeland Security, delivering contact center solutions for public health initiatives, financial compliance, and immigration services. They also support the Department of Education in managing student loan portfolios and the Department of Energy in energy program outreach, consistently providing mission-aligned technical and operational support across complex regulatory environments. Their primary industry focus lies in contact center operations (NAICS 561422) and computer systems design services (NAICS 541512), positioning them as a trusted provider of scalable, secure, and compliant customer service platforms for federal beneficiaries. They complement this with administrative management consulting (NAICS 541611) to streamline program delivery and enhance operational efficiency across mission-critical functions. As a 2L entity headquartered in McLean, Virginia, Maximus Federal Services, Inc. operates as a mid-sized federal contractor with a national footprint, delivering services across multiple agency networks. While not certified under small business or socio-economic programs, they maintain a strong reputation for reliability, regulatory adherence, and mission-critical service delivery within the federal IT and public service landscape.