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PRIMARY SYSTEMS INC

UEI: VX2WAEU2GXT8CAGE: 0CLA7

PRIMARY SYSTEMS INC is a federal contractor, registered under UEI VX2WAEU2GXT8 and CAGE code 0CLA7. It has been awarded $3,745,026 in federal contracts. Primary work spans Other Computer Related Services, Other Communications Equipment Manufacturing, and Electronic and Precision Equipment Repair and Maintenance. Top awarding agencies include Department Of Veterans Affairs and Department Of Defense.

Contact Information

Registration and classification details

Registration

UEI Code

VX2WAEU2GXT8

CAGE Code

0CLA7

Entity Structure

Corporate Entity (Not Tax Exempt)

Established

N/A

Business Classifications

For Profit OrganizationSubchapter S Corporation

NAICS Codes

541519Other Computer Related Services(Primary)

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

AI Capability Profile

PRIMARY SYSTEMS INC specializes in the maintenance, repair, and modernization of mission-critical healthcare IT systems, with deep expertise in nurse call infrastructure and clinical communication platforms. The company delivers end-to-end support for electronic nurse call systems, including softwar...

PRIMARY SYSTEMS INC specializes in the maintenance, repair, and modernization of mission-critical healthcare IT systems, with deep expertise in nurse call infrastructure and clinical communication platforms. The company delivers end-to-end support for electronic nurse call systems, including software updates, hardware integration, and legacy system upgrades, ensuring continuous operational readiness in VA healthcare facilities. Their technical capabilities encompass embedded system diagnostics, medical device interoperability, and software lifecycle management for proprietary platforms such as Rauland RESPONDER 5, demonstrating proficiency in both hardware and software domains within regulated healthcare environments. A key differentiator is their ability to bridge clinical workflows with IT infrastructure, maintaining compliance with healthcare system standards while minimizing downtime during upgrades. The contractor maintains a strong, consistent relationship with the Department of Veterans Affairs, providing sustained support for clinical communication systems across VA medical centers. Their work focuses on sustaining and enhancing nurse call networks—critical for patient safety and staff response efficiency—indicating a trusted, long-term partnership built on reliability and domain-specific knowledge. PRIMARY SYSTEMS INC operates primarily under NAICS 541519 (Other Computer Related Services), reflecting a focus on specialized IT services tailored to healthcare operations rather than general IT consulting. Their niche is the maintenance and modernization of precision medical equipment and clinical communication technologies, positioning them as a niche provider in the federal healthcare IT services market. As a small business structured as a 2L entity based in Saint Louis, Missouri, PRIMARY SYSTEMS INC serves federal clients with localized, responsive support. While no government certifications are listed, their repeated engagement with the VA underscores a proven track record in delivering mission-critical services within the federal healthcare ecosystem.

Key Performance Metrics

Awards Count

19

All time

Active

3

Currently performing

Completed

16

Past period of performance

Total Awards

All time

Contracts

Prime · all time

Subcontracts

Sub · all time

Grants

Prime · all time

Subgrants

Sub · all time

Award Analytics & Distribution

Awards by Agency
Awards by NAICS
Awards by Agency Over Time
Awards by Place of Performance

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NAICS: 811210
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SLED
INFO/SPSV - VuWall Maintenance Renewal
Solicitation # SRC0000036982
Solicitation SRC0000036982 is for the renewal of managed audiovisual and VuWall system support for the Alabama Department of Corrections at their Montgomery location. The service period runs from October 18, 2026, through October 17, 2027, with a total contract cost limit of 25,000 dollars over a maximum period of five years. The scope of work requires the provider to maintain a 24/7/365 Level 1 service desk for telephone and email intake, with Level 2/3 remote and onsite support available during standard business hours. Key performance metrics include a 95 percent compliance rate for telephone answers under 10 minutes, a 90 percent compliance rate for email responses within 4 hours, and onsite technician arrival within 48 hours of remote troubleshooting. Qualified suppliers must demonstrate technical competency and manufacturer authorization for VuWall TRx, PAK video wall controllers, VuStream encoders, and ControlVu interfaces. The provider is responsible for diagnosing failed equipment, coordinating manufacturer repairs, and delivering monthly service-level reports. Award criteria include pricing reasonableness and the ability to meet strict operational capacities. Compliance requirements include enrollment in E-Verify, certification of Alabama state and local tax remittance, and adherence to ADOC security and background screening protocols. All responses must be submitted electronically through the Alabama Buys system.
Department Of Corrections, Information Systems

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