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TTEC Solutions Canada Inc

UEI: CB_EC4901FE8EC9746E

TTEC Solutions Canada Inc is a federal contractor, registered under UEI CB_EC4901FE8EC9746E. It has been awarded $7,192,450 in federal contracts. Primary work spans Unknown NAICS. Top awarding agencies include Shared Services Canada (SSC).

Contact Information

Registration and classification details

Registration

UEI Code

CB_EC4901FE8EC9746E

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

Key Performance Metrics

Awards Count

1

All time

Active

1

Currently performing

Completed

0

Past period of performance

Total Awards

All time

Contracts

Prime · all time

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Sub · all time

Grants

Prime · all time

Subgrants

Sub · all time

Award Analytics & Distribution

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Awards by NAICS
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- Unknown NAICS$7.2M100%
Awards by Agency Over Time
Awards by Place of Performance

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Open opportunities in TTEC Solutions Canada Inc's top NAICS codes and agencies

NAICS: 561612
New
International
GUARD SERVICES NATIONAL CAPITAL REGION (NRC)
Solicitation # R000214144
Shared Services Canada is soliciting proposals for professional security guard services to protect employees, visitors, information, facilities, and assets across various locations in the National Capital Region, including Ottawa and Gatineau. The resulting contract will be for an initial term of two years with five one-year irrevocable options to extend. The scope of work is comprehensive, requiring the contractor to provide qualified personnel, supervision, and equipment for functions such as access control, visitor management, interior and exterior patrols, alarm monitoring, Security Operations Centre operations, CCTV surveillance, and emergency response support. A key operational requirement is the maintenance of a 24-hour response capability and the implementation of a Quality Assurance Program to monitor service delivery and corrective actions. The contract will be awarded to the compliant offer with the highest combined rating, based on technical merit (52.5%), price (22.5%), and Canadian Value-Added (25%). To encourage local participation, a 10% price reduction will be applied for evaluation purposes to bids from Canadian suppliers. Bidders must hold a valid organization security clearance and ensure personnel meet specific security requirements. The financial structure includes estimated quantities for three levels of security officers, overnight and statutory holiday premiums, and specific rates for alarm responses and mobile patrols. Submissions must be delivered in four separate electronic volumes covering technical bids, financial bids, certifications, and additional information.
Shared Services Canada

POSTED

4 days ago

DEADLINE

in 16 days
View Details
NAICS: 541611
New
International
TBIPS, Tier 2, Stream 5: Project management services
Solicitation # R0000202707
Shared Services Canada is seeking project management services under TBIPS Tier 2 Stream 5 for various personnel categories, including Project Executives, Project Coordinators, Project Leaders, and Project Managers at levels 2 and 3. The requirement calls for resources with English or bilingual language capabilities and security clearances at the Reliability and Secret levels. Services will be provided on an as-and-when requested basis over a two-year contract term. The solicitation may result in the award of up to six contracts, with up to two reserved for qualified Indigenous businesses under the Procurement Strategy for Indigenous Business and up to four for the highest-ranked general stream bidders. This opportunity is open to TBIPS SA holders under the EN578-170432 series. The solicitation closes at 2:00 PM EST on November 18, 2026.
Shared Services Canada

POSTED

4 days ago

DEADLINE

in 24 days
View Details
NAICS: 518210
International
Sovereign Cloud Invitation to Qualify
Solicitation # CS-SOVC-2026
Shared Services Canada has issued the Sovereign Cloud Invitation to Qualify (CS-SOVC-2026) to establish a standing entry point for Canadian-owned and controlled businesses to qualify for future sovereign cloud procurements. The primary objective is to strengthen Canada's cloud posture by ensuring that data is processed, transmitted, and stored exclusively within Canada and remains protected from foreign legal or extraterritorial authority. This process is not a competitive procurement and will not result in a contract award; instead, it identifies Qualified Respondents who will be eligible to participate in subsequent solicitations. Due to the invocation of the National Security Exception, this procurement is exempt from all Canadian trade agreements, including the World Trade Organization Agreement on Government Procurement and the Canadian Free Trade Agreement. The indicative scope of the sovereign cloud stream includes Infrastructure as a Service (IaaS), Platform as a Service (PaaS), AI enabling services, and managed services for classified cloud solutions. To achieve Qualified Respondent status, vendors must pass a simple pass/fail evaluation based on mandatory criteria, which include confirming Canadian ownership and control of the respondent and its parent companies and submitting a value proposition of their sovereign cloud offerings. The first intake period closing date has been extended to October 26, 2026. Responses must be submitted via the designated online GC Forms portal, and pricing is not required for this qualification phase.
Shared Services Canada

POSTED

9 days ago

DEADLINE

in 2 days
View Details
NAICS: 339999
International
Security Uniforms and Equipment SupplyThis subcontract focuses on the manufacture and delivery of professional uniforms and individual security equipment for prime contractors operating on Shared Services Canada security projects. The scope of work includes providing complete uniform sets, badges, belts, and boots, all of which must strictly adhere to established Post Orders and professional standards set by the agency. The contract is managed under the Government of Canada for performance within the National Capital Region. Interested parties should note the response deadline of November 10, 2026, for this procurement opportunity categorized under NAICS code 339999.
Shared Services Canada

POSTED

10 days ago

DEADLINE

in 16 days
View Details
NAICS: 532111
International
Security Fleet Supply and LeasingThis subcontract for Security Fleet Supply and Leasing involves the provision and leasing of specialized vehicles for prime contractors operating under Shared Services Canada security contracts. The scope of work requires the delivery of operational vehicles specifically equipped for security patrols, including all necessary communications and lighting equipment for daily use. The provider is responsible for ensuring all vehicles maintain standard commercial registration and insurance throughout the duration of the contract term. The project is managed by the Government of Canada and will be performed within the National Capital Region. Interested parties must respond by November 10, 2026, regarding this opportunity which falls under NAICS code 532111.
Shared Services Canada

POSTED

10 days ago

DEADLINE

in 16 days
View Details
NAICS: 561612
International
Mobile Patrol and Alarm Response ServicesThis subcontract for Mobile Patrol and Alarm Response Services supports prime contractors on Shared Services Canada facility projects within the National Capital Region. The selected provider will be responsible for executing mobile security patrols of facility perimeters and responding to triggered alarm signals to ensure sites remain secure. To perform these duties, the contractor must provide their own security vehicles and ensure all personnel possess valid driver's licenses and the necessary security clearances. Administrative requirements include the delivery of detailed patrol logs and alarm response reports. Interested parties should note that the response deadline for this opportunity is November 10, 2026. The services fall under NAICS code 561612 and are managed under the authority of the Government of Canada.
Shared Services Canada

POSTED

10 days ago

DEADLINE

in 16 days
View Details
NAICS: 561612
International
Use-of-Force Qualified Security PersonnelThis subcontract opportunity is for the provision of specialized security personnel qualified in Use of Force protocols to support prime contractors on Shared Services Canada facility projects within the National Capital Region. The selected provider will be responsible for staffing positions specifically designated as Use of Force Qualified according to SSC Post Orders, ensuring high-risk posts receive appropriate security coverage. All personnel assigned to this contract must possess valid Use-of-Force certification and maintain the necessary security clearances. Interested parties must submit their responses by the deadline of November 10, 2026, for this government-related security services requirement under NAICS code 561612.
Shared Services Canada

POSTED

10 days ago

DEADLINE

in 16 days
View Details
NAICS: 561612
International
Tiered Security Guarding ServicesThis subcontract for Tiered Security Guarding Services involves providing professional security operations for Shared Services Canada facility projects within the National Capital Region. The scope of work includes access control, visitor management, interior and exterior patrols, and CCTV surveillance, as well as the operation of a Security Operations Centre and credential management. The service provider is responsible for maintaining an on-site security presence and delivering regular operational reports to prime contractors. Strict security requirements are in place, necessitating personnel screening via TBS/SCT 330-23E and 330-60E forms along with mandatory facility security clearance. The opportunity was posted on October 15, 2026, with a response deadline of November 10, 2026. This procurement falls under NAICS code 561612 and is managed through the Government of Canada.
Shared Services Canada

POSTED

10 days ago

DEADLINE

in 16 days
View Details
NAICS: 611420
International
Nutanix Authorized Training ProviderThis subcontract agreement establishes the corporate certification and institutional framework for prime contractors working on Nutanix systems projects for Shared Services Canada. The primary objective is to provide official Nutanix Training Partnership status and the necessary evidence of certification duration to ensure all corporate accreditation requirements are fully satisfied. To be eligible, providers must maintain a valid Nutanix Training partner status. The contract delivers the essential corporate certification and accreditation documentation required for performance within the National Capital Region of Canada. This opportunity is categorized under NAICS code 611420 and is managed by the Government of Canada.
Shared Services Canada

POSTED

18 days ago

DEADLINE

in 9 days
View Details
NAICS: 611430
International
Nutanix Technical Training InstructorThis subcontract opportunity is for a Nutanix Technical Training Instructor to provide virtual technical instruction for prime contractors supporting Shared Services Canada projects. The selected provider will deliver advanced training courses focusing on DBaaS, NDB workflow, X-Play automation, and Nutanix Leap disaster recovery utilizing the contractor's own virtual access system. To be eligible, the instructor must hold an accredited Nutanix instructor certification and demonstrate a proven track record of delivering at least five Nutanix courses within the past two years. The performance of the contract will take place virtually within the Canada National Capital Region, with the primary deliverable being the successful completion of the specified virtual training sessions.
Shared Services Canada

POSTED

18 days ago

DEADLINE

in 9 days
View Details
NAICS: 611420
International
Nutanix Training
Solicitation # R0000212423
Shared Services Canada is soliciting bids for a multiyear contract to provide fundamental and advanced Nutanix training services, delivered virtually within the National Capital Region. The scope of work includes specialized technical instruction on Nutanix Database Management and Automation, Cloud Automation using X-Play, and Disaster Recovery. The contract is structured with an initial period followed by two option periods, utilizing fixed per diem all-inclusive lump sum rates. Bidders must be certified in Nutanix Training, and proposed instructors must have delivered at least five Nutanix courses to private or public organizations within the last two years. The award will be granted to the responsive bidder with the highest combined rating, weighted at 70 percent for technical merit and 30 percent for price. To be considered responsive, bidders must meet all mandatory technical criteria and achieve a minimum technical score of 32 points. Submissions must include a technical bid, a financial bid, and required certifications, including the Federal Contractors Program for Employment Equity. All invoices are to be processed electronically through the SSC P2P portal. The deadline for submission is November 3, 2026, at 2:00 PM EDT.
Shared Services Canada

POSTED

18 days ago

DEADLINE

in 9 days
View Details
NAICS: 611430
International
User Training and DocumentationThis contract involves the development and delivery of comprehensive user training programs and supporting documentation for audiovisual (AV) and conferencing systems. The scope includes creating detailed manuals, quick-reference guides, and conducting hands-on training sessions aimed at enhancing user proficiency with these technologies. It is a subcontract opportunity managed by Shared Services Canada under the Government of Canada, reflecting an official effort to improve user experience and operational efficiency in the use of AV and conferencing tools. The contract is associated with NAICS code 611430, which pertains to professional and management development training. The solicitation was posted on January 16, 2026, with a response deadline set for January 27, 2030, indicating a long-term engagement. The performance location is identified broadly as Canada, emphasizing its national scope. The initiative seeks qualified vendors capable of delivering both instructional content and practical training, ensuring end-users can effectively operate AV and conferencing systems across government settings.
Shared Services Canada

POSTED

9 months ago

DEADLINE

in over 3 years
View Details
NAICS: 541512
International
Tier I and Tier II Technical SupportThis contract entails the provision of Tier I and Tier II technical support services for audiovisual (AV) and conferencing systems on an ongoing basis. The scope includes troubleshooting, remote diagnostics, performing software updates, and providing user assistance to ensure the smooth operation and maintenance of these systems. The work is intended to be performed across Canada, supporting the Government of Canada's Shared Services Canada agency. Issued as a subcontract opportunity under NAICS code 541512, this contract was posted on January 16, 2026, with a response deadline set for January 27, 2030. Although there is no specified type of set-aside or particular organization type requirement, the contract emphasizes continuous technical support to enhance system reliability and user satisfaction within government operations. The opportunity serves to maintain critical communication infrastructure through skilled technical intervention and system upkeep.
Shared Services Canada

POSTED

9 months ago

DEADLINE

in over 3 years
View Details
NAICS: 541310
International
Project Management for AV IntegrationThis contract involves comprehensive project management services for audiovisual (AV) integration initiatives, covering all phases from initial planning and scheduling to stakeholder coordination, risk management, and final delivery oversight. The contract aims to ensure smooth execution and successful completion of AV projects by managing timelines, mitigating potential risks, and maintaining communication among all involved parties. It is designated as a subcontract opportunity under NAICS code 541310, which relates to architectural, engineering, and related services. Issued by Shared Services Canada, a Government of Canada agency, the contract is set to be performed within the country. The posting date for this opportunity was January 16, 2026, with a response deadline of January 27, 2030, allowing ample time for interested parties to prepare their proposals. While no specific type of set-aside or solicitation number is provided, the contract signifies a significant opportunity for entities specializing in project management within the AV integration sector to contribute to government initiatives.
Shared Services Canada

POSTED

9 months ago

DEADLINE

in over 3 years
View Details
NAICS: 541370
International
Site Survey and Assessment ServicesThe contract involves conducting on-site evaluations to assess existing audiovisual (AV) infrastructure, room acoustics, network connectivity, and power requirements. These assessments are intended to provide foundational data that will guide the subsequent design and implementation phases of AV systems. The scope of work focuses on a comprehensive survey of the physical and technical environment to ensure that any planned upgrades or installations are informed by accurate and detailed site information. This subcontract opportunity, titled "Site Survey and Assessment Services," is issued by Shared Services Canada, a Government of Canada agency. The contract aligns with NAICS code 541370, which pertains to surveying and mapping services. The place of performance is within Canada, with no specific city or province indicated. The solicitation was posted in January 2026, and responses are due by late January 2030, allowing an extended period for submissions. No set-aside provisions are noted, and further contract details, including contact information, are available through the Government of Canada’s procurement portal.
Shared Services Canada

POSTED

9 months ago

DEADLINE

in over 3 years
View Details
NAICS: 541511
International
Control System ProgrammingThis contract involves custom programming services for audiovisual (AV) control systems such as Crestron, AMX, and Extron, aimed at enabling seamless and efficient operation of integrated conferencing environments. The work focuses on developing tailored control solutions to enhance user experience in managing AV equipment within conferencing settings. Issued by Shared Services Canada under the Government of Canada, the subcontract is identified with the NAICS code 541511, which pertains to custom computer programming services. The contract was posted on January 16, 2026, and the deadline for responses is set for January 27, 2030. The place of performance is within Canada, and although specific details about the office location or points of contact are not provided, the opportunity is accessible through the Government of Canada's procurement portal.
Shared Services Canada

POSTED

9 months ago

DEADLINE

in over 3 years
View Details
NAICS: 238210
International
AV Equipment Installation and CommissioningThe contract involves the physical installation, configuration, and commissioning of audiovisual equipment for a government entity. This includes setting up displays, microphones, cameras, control systems, and networked AV components, ensuring they are fully operational and integrated. The work is focused on delivering a comprehensive AV solution tailored to ensure seamless functionality of all installed systems. This subcontract, posted by Shared Services Canada under the Government of Canada, is open for responses until January 27, 2030. It is classified under the NAICS code 238210, which pertains to electrical contractors and other wiring installation contractors. The project is to be performed within Canada, though specific locations are not defined. The contract emphasizes technical expertise and adherence to government standards for audiovisual system deployment.
Shared Services Canada

POSTED

9 months ago

DEADLINE

in over 3 years
View Details
NAICS: 541330
International
Audiovisual System Design and EngineeringThe contract involves the development of detailed technical designs and engineering plans for integrated audiovisual and conferencing systems. The scope includes creating comprehensive signal flow diagrams, equipment layouts, and overall system architecture to support the implementation and functionality of these systems. This work aims to ensure a seamless integration of audiovisual technology for enhanced communication capabilities. Issued by Shared Services Canada under the Government of Canada, this subcontract falls under the NAICS code 541330, which pertains to engineering services. The contract was posted on January 16, 2026, with a response deadline set for January 27, 2030. The place of performance is within Canada, aligning with the government’s efforts to modernize and optimize conferencing solutions across its departments.
Shared Services Canada

POSTED

9 months ago

DEADLINE

in over 3 years
View Details