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TTEC Solutions Canada Inc

UEI: CB_EC4901FE8EC9746E

TTEC Solutions Canada Inc is a federal contractor, registered under UEI CB_EC4901FE8EC9746E. It has been awarded $7,192,450 across 1 federal contract. Primary work spans Unknown NAICS. Top awarding agencies include Shared Services Canada (SSC).

Contact Information

Registration and classification details

Address123 Main St, City, ST 12345

Registration

UEI Code

CB_EC4901FE8EC9746E

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

Key Performance Metrics

Awards Count

0

All time

Active

0

Currently performing

Completed

0

Past period of performance

Total Awards

All time

Contracts

Prime · all time

Subcontracts

Sub · all time

Grants

Prime · all time

Subgrants

Sub · all time

Award Analytics & Distribution

Awards by Agency

Shared Services Canada (SSC)$7.2M100%

Awards by NAICS

- Unknown NAICS$7.2M100%

Awards by Agency Over Time

Awards by Place of Performance

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User Training and DocumentationThis contract involves the development and delivery of comprehensive user training programs and supporting documentation for audiovisual (AV) and conferencing systems. The scope includes creating detailed manuals, quick-reference guides, and conducting hands-on training sessions aimed at enhancing user proficiency with these technologies. It is a subcontract opportunity managed by Shared Services Canada under the Government of Canada, reflecting an official effort to improve user experience and operational efficiency in the use of AV and conferencing tools. The contract is associated with NAICS code 611430, which pertains to professional and management development training. The solicitation was posted on January 16, 2026, with a response deadline set for January 27, 2030, indicating a long-term engagement. The performance location is identified broadly as Canada, emphasizing its national scope. The initiative seeks qualified vendors capable of delivering both instructional content and practical training, ensuring end-users can effectively operate AV and conferencing systems across government settings.

Shared Services Canada

POSTED

DEADLINE

in over 3 years

Tier I and Tier II Technical SupportThis contract entails the provision of Tier I and Tier II technical support services for audiovisual (AV) and conferencing systems on an ongoing basis. The scope includes troubleshooting, remote diagnostics, performing software updates, and providing user assistance to ensure the smooth operation and maintenance of these systems. The work is intended to be performed across Canada, supporting the Government of Canada's Shared Services Canada agency. Issued as a subcontract opportunity under NAICS code 541512, this contract was posted on January 16, 2026, with a response deadline set for January 27, 2030. Although there is no specified type of set-aside or particular organization type requirement, the contract emphasizes continuous technical support to enhance system reliability and user satisfaction within government operations. The opportunity serves to maintain critical communication infrastructure through skilled technical intervention and system upkeep.

Shared Services Canada

POSTED

DEADLINE

in over 3 years

Project Management for AV IntegrationThis contract involves comprehensive project management services for audiovisual (AV) integration initiatives, covering all phases from initial planning and scheduling to stakeholder coordination, risk management, and final delivery oversight. The contract aims to ensure smooth execution and successful completion of AV projects by managing timelines, mitigating potential risks, and maintaining communication among all involved parties. It is designated as a subcontract opportunity under NAICS code 541310, which relates to architectural, engineering, and related services. Issued by Shared Services Canada, a Government of Canada agency, the contract is set to be performed within the country. The posting date for this opportunity was January 16, 2026, with a response deadline of January 27, 2030, allowing ample time for interested parties to prepare their proposals. While no specific type of set-aside or solicitation number is provided, the contract signifies a significant opportunity for entities specializing in project management within the AV integration sector to contribute to government initiatives.

Shared Services Canada

POSTED

DEADLINE

in over 3 years

Site Survey and Assessment ServicesThe contract involves conducting on-site evaluations to assess existing audiovisual (AV) infrastructure, room acoustics, network connectivity, and power requirements. These assessments are intended to provide foundational data that will guide the subsequent design and implementation phases of AV systems. The scope of work focuses on a comprehensive survey of the physical and technical environment to ensure that any planned upgrades or installations are informed by accurate and detailed site information. This subcontract opportunity, titled "Site Survey and Assessment Services," is issued by Shared Services Canada, a Government of Canada agency. The contract aligns with NAICS code 541370, which pertains to surveying and mapping services. The place of performance is within Canada, with no specific city or province indicated. The solicitation was posted in January 2026, and responses are due by late January 2030, allowing an extended period for submissions. No set-aside provisions are noted, and further contract details, including contact information, are available through the Government of Canada’s procurement portal.

Shared Services Canada

POSTED

DEADLINE

in over 3 years

Control System ProgrammingThis contract involves custom programming services for audiovisual (AV) control systems such as Crestron, AMX, and Extron, aimed at enabling seamless and efficient operation of integrated conferencing environments. The work focuses on developing tailored control solutions to enhance user experience in managing AV equipment within conferencing settings. Issued by Shared Services Canada under the Government of Canada, the subcontract is identified with the NAICS code 541511, which pertains to custom computer programming services. The contract was posted on January 16, 2026, and the deadline for responses is set for January 27, 2030. The place of performance is within Canada, and although specific details about the office location or points of contact are not provided, the opportunity is accessible through the Government of Canada's procurement portal.

Shared Services Canada

POSTED

DEADLINE

in over 3 years

AV Equipment Installation and CommissioningThe contract involves the physical installation, configuration, and commissioning of audiovisual equipment for a government entity. This includes setting up displays, microphones, cameras, control systems, and networked AV components, ensuring they are fully operational and integrated. The work is focused on delivering a comprehensive AV solution tailored to ensure seamless functionality of all installed systems. This subcontract, posted by Shared Services Canada under the Government of Canada, is open for responses until January 27, 2030. It is classified under the NAICS code 238210, which pertains to electrical contractors and other wiring installation contractors. The project is to be performed within Canada, though specific locations are not defined. The contract emphasizes technical expertise and adherence to government standards for audiovisual system deployment.

Shared Services Canada

POSTED

DEADLINE

in over 3 years

Audiovisual System Design and EngineeringThe contract involves the development of detailed technical designs and engineering plans for integrated audiovisual and conferencing systems. The scope includes creating comprehensive signal flow diagrams, equipment layouts, and overall system architecture to support the implementation and functionality of these systems. This work aims to ensure a seamless integration of audiovisual technology for enhanced communication capabilities. Issued by Shared Services Canada under the Government of Canada, this subcontract falls under the NAICS code 541330, which pertains to engineering services. The contract was posted on January 16, 2026, with a response deadline set for January 27, 2030. The place of performance is within Canada, aligning with the government’s efforts to modernize and optimize conferencing solutions across its departments.

Shared Services Canada

POSTED

DEADLINE

in over 3 years

Request for Supply Arrangement for Technical Integration Services for Conferencing and Audiovisual Solutions

Solicitation # R170329/A

Shared Services Canada is establishing a Supply Arrangement (R170329/A) to procure technical integration services for conferencing and audiovisual solutions across Canada. The arrangement provides the Government of Canada with access to skilled professionals for a full spectrum of services, including project management, site surveys, solutions design, installation (Levels I and II), decommissioning, control system programming, user training, and technical support (Tiers I and II). While the scope covers the full lifecycle from assessment to support, it specifically excludes the provision of the actual AV, conferencing, or network equipment. Qualified suppliers are evaluated based on their ability to provide a comprehensive design package, statements of work, bills of materials, and commissioning reports. Award criteria vary by project value: projects under $40,000 are based on the best combination of rates and performance, those between $40,000 and $100,000 focus on cost-effectiveness and timely delivery, and projects over $100,000 are awarded to the lowest priced compliant bid. Pricing is managed through a service matrix of ceiling hourly rates, which must incorporate all tools, software, and logistical costs. The solicitation has undergone several amendments, notably removing Tier III technical support and clarifying that professional engineering seals are not required for solution designs. Although initial documents mentioned security protocols, Amendment 005 explicitly states there are no security requirements for this arrangement. Bidders must demonstrate corporate stability by providing three distinct contract references per stream and adhere to ICT accessibility standards based on WCAG 2.1 level AA. The closing date for qualifications has been extended to January 27, 2030.

Shared Services Canada

POSTED

DEADLINE

in over 3 years