VOLUNTEERS OF AMERICA OHIO & INDIANA

Volunteers of America Ohio & Indiana specializes in delivering residential care and emergency shelter services to vulnerable populations, with deep expertise in homelessness intervention, mental health support, and substance use disorder treatment. The organization operates temporary shelters and residential facilities designed to provide structured, trauma-informed care for homeless veterans and other at-risk individuals, integrating case management, clinical services, and transitional housing models. Their technical capabilities include coordinating multidisciplinary care teams, implementing VA-specific HCHV protocols, and managing federally funded residential programs that meet stringent behavioral health and safety standards. A key differentiator is their focus on place-based, community-integrated solutions that prioritize stability, dignity, and long-term reintegration over short-term relief. The contractor maintains a consistent and longstanding relationship with the Department of Veterans Affairs, primarily delivering Homeless Care for Homeless Veterans (HCHV) services, including emergency residential programs and supportive housing for male and female veterans across Ohio and Indiana. They also serve the Department of Justice through residential care facilities that support justice-involved populations, often under funding actions that enable continuity of care for individuals transitioning from incarceration or court-mandated treatment. Their primary operational focus lies within NAICS 624221 (temporary shelters) and 623220 (residential mental health and substance abuse facilities), reflecting a specialized market position in federally funded behavioral health infrastructure. They are not certified under any government small business programs, and their presence is geographically anchored in Columbus, Ohio, with service delivery extending into Indiana to meet regional VA and DOJ program needs. The organization functions as a mission-driven nonprofit contractor, leveraging community-based networks to deliver high-touch, compliance-driven care in alignment with federal health and human services mandates.