06824P0003-Child Care Voucher Payment Services RFP

Child Care Voucher Payment Services Request for Proposals (RFP)
Through the Child Care Voucher Payment Services Request for Proposals (RFP), the New York City Administration for Children’s Services (ACS) seeks a qualified vendor to manage, prepare, and disburse payments to Child Care Providers. ACS pays approximately 6,500 to 12,000 Child Care Providers to offer child care for children six (6) weeks to thirteen (13) years old (or to eighteen (18) for children with special needs (SN) or nineteen (19) years old if the SN child is in a vocational school). The vendor would have sufficient experience to receive, disburse, and account for a monthly total of between $65 million to $100 million dollars, and disburse this volume of funds/recipients via appropriate means (e.g., direct deposit, payment card, alternative electronic payment methodology acceptable to ACS).
Anticipated Contract Terms July 1, 2025, to June 30, 2028, with options to renew for two (2) additional three (3) year terms. Anticipated Funding and Payment Structure Total Anticipated Maximum Funding Amount: $8,485,906 Estimated Number of Contracts: One (1) Payment Structure: It is anticipated that the payment structure of the contract awarded from this RFP once the vendor begins processing Voucher Payments will be based on (1) a monthly amount inclusive of all costs and expenses incurred by the vendor in preparing, disbursing, and managing approximately 6,500 - 12,000 Voucher Payments by direct deposit or through the issuances and loadings of payment cards, advanced alternative, electronic payment methodologies approved by ACS and a limited number of checks a month, and (2) a flat monthly rate per support staff members and Assistant Supervisor. Start-Up: For a period not to exceed six (6) months in which the awarded proposer is engaged in start-up activities but is not yet processing Voucher Payments, payments will be made based on the vendor’s Price Proposal Template for costs and expenses associated with such start-up activities. Funding for such start-up activities shall not exceed $500,000. Payment will be made once the start-up activities are completed to the satisfaction of ACS. Minimum Qualifications
Vendor must have a Disaster Recovery Plan that provides assurance of continuing operation in the event that any of the vendor’s facilities or equipment is damaged or cannot be used due to unforeseen circumstances. As part of such plan, the vendor will have automated, off-site data backup procedures.
Subcontracting Information
The Contract is subject to NYC Local Law 1 subcontracting goals. The target M/WBE utilization for this contract is 30% to Black American M/WBEs.
Questions Regarding this RFP
Questions regarding this RFP must be transmitted in writing to the Agency Contact Person at the email address listed above. Questions received prior to the Pre-Proposal Conference will be answered at the conference. Substantive information/responses to questions addressed at the conference and those received subsequently will be released in an addendum to the RFP to all organizations that are prequalified to propose to this RFP through the PASSPort system, unless in the opinion of the Agency, the question is of proprietary nature.
ACS cannot guarantee a timely response to written questions regarding this RFP received less than one week prior to the proposal due date.
Use of PASSPort
To respond to this RFP, organizations must have an account in PASSPort. Proposals will ONLY be accepted through PASSPort. If you do not have a PASSPort account, please visit www.nyc.gov/passport to get started.
Please submit your proposals by both acknowledging the receipt of the RFx in the Acknowledgement tab and completing your response in the Manage Responses tab. Vendor resources can be found at www.nyc.gov/passport, under the Finding and Responding to RFx heading. If you need additional assistance with PASSPort, please contact the MOCS Service Desk at www.nyc.gov/mocshelp