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This Solicitation opportunity from New York was posted on April 5, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

06924P0014-Copy of Req. 7/21/2023-Solicitation of Hotline Services

Closed
06924P0014State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 624190
New
SLED
Breastfeeding Support Services
Solicitation # 2026-DOI-0099
First 5 Sacramento has issued a Determination of Interest, solicitation number 2026-DOI-0099, to identify qualified organizations to provide breastfeeding support services within Sacramento County. The primary objective is to help new families initiate and continue exclusive breastfeeding for at least six months, and ideally up to one year, while specifically working to reduce racial disparities in breastfeeding rates. The project is aligned with American Academy of Pediatrics recommendations and focuses on serving underserved communities through culturally responsive methods. Eligible providers must offer core services including education, support, and one-on-one consultations, with a requirement for professional responses to inquiries within 24 hours and assistance with breastmilk expression methods. The contract term runs from July 1, 2027, through June 30, 2030, with a total available funding amount of up to 600,000 dollars. To be eligible, applicants must have at least five years of experience providing breastfeeding support as a core service in Sacramento County and must employ International Board Certified Lactation Consultants for advanced clinical care. Services must be delivered at strategically dispersed community locations where breastfeeding rates are lowest, including virtual and home-based options. This DOI phase uses a screening tool to determine eligibility, and selected organizations may be invited to participate in a subsequent Request for Proposal process. Responses must be submitted electronically via the OpenGov portal by November 17, 2026.
First 5 Sacramento

POSTED

4 days ago

DEADLINE

in 20 days

AI Contract Overview

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The City of New York has a long-standing commitment to supporting victims and survivors of crime and abuse through dedicated hotlines, including the Crime Victim Hotline and the Domestic Violence Hotline, which have been operational since 1978 and 1994 respectively. These hotlines serve as critical access points for confidential support, crisis counseling, safety planning, and resource linkage, with the Domestic Violence Hotline also functioning as the primary method for victims to access shelter services, handling a significant portion of shelter intakes. Despite their vital role, there is a recognized need to modernize these systems to better serve the current needs of victims, incorporating features such as chat and text functionality and consolidating multiple hotline numbers into a single, centralized contact point. The upcoming contract, managed through the Mayor’s Office to End Domestic and Gender-Based Violence in partnership with the NYC Department of Social Services/Human Resources Administration, seeks to engage a single proposer capable of providing both the human services necessary to support hotline callers and the technological infrastructure to operate the hotlines effectively. The selected vendor may deliver these services directly or through subcontracting arrangements. The solicitation emphasizes a comprehensive approach to enhance the hotlines’ capacity, ensuring they remain accessible, responsive, and aligned with modern communication methods, thereby strengthening the city’s ongoing efforts to support victims and survivors of crime, violence, and abuse.

Documents

8

Addendum #6 - Domestic Violence and Crime Victims Hotline Services RFx 06924P0014

PDF, High priority: read this firstamendment
High

EPIN 06924P0014 - Domestic Violence and Crime Victims Hotline Services

PDF, High priority: read this firstrfp
High

EPIN 06924P0014 - Domestic Violence and Crime Victims Hotline Services RFx Addendum #5

PDF, High priority: read this firstamendment
High

EPIN 06924P0014 Price Proposal Budget Summary

XLSX, High priority: read this firstrfx-budget-proposal
High

Labor Peace Agreement (LPA) Rider - NYC Admin. Code § 6-145

PDF, High priority: read this firstcontract-document
High

Local Law 87 of 2021 FAQs Regarding Implementation

PDF, High priority: read this firstfaq
High

General Information and Regulatory Requirements for NYC RFP

PDF, Low priorityother
Low

Labor Peace Agreement Attestation

PDF, Low priorityother
Low

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNew York → NYC Department of Social Services/Human Resources Administration (HRA)
Contacts1 person available
OfficeN/A

Full Description

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The City of New York has a longstanding and ongoing commitment to supporting victims/survivors of crime and abuse. The Mayor’s Office of Criminal Justice (MOCJ) has funded operation of the City’s Crime Victim Hotline since 1978 and the Human Resources Administration (HRA) and MOCJ have funded the Domestic Violence Hotline since 1994. The Hotlines have functioned as the gateway to victim/survivor services for New Yorkers, responding to 87,967 calls on the Domestic Violence Hotline, 9,138 calls on the Sexual Assault Hotline and 5,718 calls on the Crime Victim Hotline in FY22 . The Hotlines provide confidential support, crisis counseling, safety planning, information and linkages to community-based and government resources and services. In addition, the Domestic Violence Hotline is the primary way for victims/survivors to access domestic violence shelters in New York City, with 70% of all NYC DV shelter intakes conducted via the Hotline. While the Hotlines have and continue to play a key role in meeting the needs of victims/survivors of crime and abuse, they are in need of a technical and structural update in an effort to modernize systems and meet the current needs of victims/survivors. Over the past few years, city agencies and community-based stakeholders have met to reimagine the Hotlines to better meet the needs of New Yorkers impacted by crime, violence, and abuse. This solicitation reflects many of the enhancements identified through these convenings, including the addition of chat/text functionality and the consolidation of the three separate hotline numbers into one centralized number that serves all crime victims. All funding for the City’s Crime Victims and Domestic Violence Hotlines will be through contract with the Mayor’s Office to End Domestic and Gender-Based Violence (ENDGBV) in partnership with the New York City Department of Social Services/Human Resources Administration (DSS/HRA) beginning with this solicitation. ENDGBV is seeking to engage one (1) proposer who can deliver both the human services required to engage and support callers to the Hotlines, as well as the technology to support the operation of the Hotlines. The proposer can propose to provide all human services and technology portions of this contract directly or some specified portion of the services through subcontract with another qualified vendor.

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