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Contract Overview

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The Massachusetts Port Authority is soliciting proposals for the Prohibited Items Mail Back Concession Program at Boston Logan International Airport, covering Terminals A, B, C, and E. The selected concessionaire will be responsible for the design, implementation, operation, and advertising of Mail Back Units that allow passengers to return prohibited items. The program is expected to commence on April 1, 2027, with the operator providing 24/7 emergency contact availability and adhering to strict maintenance timelines, including servicing units within 24 hours of a report and replacing irreparable units within 48 hours. All facilities must comply with ADA guidelines and the Authority's Guide to Tenant Construction. Proposals are due by November 12, 2026, and must be submitted as a single word-searchable PDF not exceeding 150 pages, accompanied by Excel-based pro formas and a 2,500 dollar proposal deposit. Evaluation will be based on the proposer's background, operating experience, implementation plan, operations, facility design, and a financial proposal structured as a percentage of gross revenues for a five-year period. The successful bidder must maintain commercial general liability and workers compensation insurance with minimum limits of 1,000,000 dollars and comply with all FAA, TSA, and state security regulations, including personnel badging requirements.

General Info

Massport seeks proposals for a prohibited items mail back program at Logan Airport.

Place of Performance

MA, USA

Set-Aside

NONE

Documents

(10)

Attachment A-4 Gross Revenue and Transactions

XLSX•1 page•rfp

Prohibited Items Mail Back Concession Program RFP

PDF•rfp

Prohibited Items Mail Back Concession RFP Attachment A-1

DOCX•2 pages•rfp

RFP Proposal Forms Attachments B-1 to B-3

XLSX•3 pages•rfp

2024 Logan Air Passenger Ground Access Survey

PDF•report

A-3 Historical Passenger Information

DOCX•other

A-7 Passenger Activity and Trends (2025-2026)

XLSX•4 pages•other

Airport Gate Utilization Plan

PDF•other

Exhibit A-5 Mail Back Current Unit Locations

PDF•other

Pre-Submission Conference RSVP Form

DOCX•1 page•special-notice

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

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Organization & Contact Information

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AgencyMassachusetts Port Authority - Goods & Services
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Prohibited Items Mail back Concession Program

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