12526P0003 - NORC RFP
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Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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The NYC Department for the Aging is soliciting proposals under RFP 12526P0003 for the Naturally Occurring Retirement Communities Supportive Service Program (NORC SSP). This initiative seeks qualified health agencies, social support agencies, or housing entities to provide on-site case management, case assistance, healthcare management, and health promotion services for older adults aged 60 and older. To be eligible, providers must operate out of non-age restricted apartment buildings or housing complexes that meet specific population thresholds, such as having at least 350 older adults in a single building or 500 in a complex, with a majority of residents earning at or below 120 percent of the Area Median Income. An anticipated 36 contract awards will be made across various catchment areas in Manhattan, the Bronx, Brooklyn, Staten Island, and Queens. The proposed contract term is for three years, from July 1, 2027, through June 30, 2030, with a possible three-year renewal. Awards will be based on the highest technical score, with evaluation weights placed on experience (20 percent) and the proposer's participant-centered approach and understanding of community needs (24 percent). Additional considerations include organizational capability, geographic diversity, and the ability to transition participants from incumbent contractors. All submissions must be made through the PASSPort system by December 14, 2026, and require an approved HHS Prequalification Application. Contractors must maintain an onsite main office and comply with NYC Aging General Program Standards of Operation, living wage laws, and specific insurance requirements.
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An anticipated 36 contract awards will be made through this RFP. If the proposer wishes to propose multiple sites in a single competition pool, the proposer must submit a separate proposal for each site. And if the proposer wishes to propose in more than one competition pool, the proposer must submit a proposal in each competition pool separately. Competition/ Catchment AreaCommunity Districts ServedAnticipated Number of NORC AwardsManhattan NorthMN 7-126Manhattan SouthMN 1-67BronxBX 1-126Brooklyn/Staten IslandBK 1-18 & SI 1-37QueensQN 1-1410 Responding providers should examine all RFP documents for details about required elements of the program, as well as be familiar with the relevant community and its associated demographics and service gaps, prior to submitting a proposal response to this RFP.Proposed Term of the Contract(s)It is anticipated that the terms of the contract(s) awarded from this RFP will be for three (3) years, starting July 1, 2027 through June 30, 2030. NYC Aging reserves the right to renew the contract for up to an additional three years.Use of PASSPortPASSPort is a web-based system maintained by the City of New York to manage procurement. To submit a proposal to the upcoming RFP, all vendors must create an account within the PASSPort system. Please visit www.nyc.gov/passport create an account or to log into the system to view this RFP. If you have any technical questions or concerns about PASSPort, please submit an inquiry to the MOCS Service Desk.To respond to this RFP and all other Human/Client Service RFPs, organizations must have (i) a PASSPort account, and (ii) have an Approved HHS Prequalification Application in PASSPort. Proposals and Prequalification applications will ONLY be accepted through PASSPort. If you do not have a PASSPort account or Approved PASSPort HHS Accelerator PQL Application, please visit www.nyc.gov/passport to get started.
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