1629 - Hearing Aid Equipment and Supplies

The County of San Mateo is seeking bids from qualified vendors to supply hearing aid equipment and supplies under IFB 1629, with a contract duration of three years. The contract will be awarded to a vendor capable of providing prompt delivery within three business days of order receipt and will be structured as a County Vendor Agreement, allowing county departments to order items directly from the selected supplier on an as-needed basis. Vendors must designate a primary account representative and a backup contact to ensure responsive communication and service. Additionally, the successful bidder will be required to furnish detailed usage reports periodically, including departmental order frequencies, cost summaries, and overall order totals, to facilitate effective contract management. The procurement process emphasizes responsiveness, accountability, and transparency, with the contract valued between $500,000 and $1.5 million. The vendor must meet specific minimum requirements, including account management and reporting capabilities, to ensure seamless supply and service delivery throughout the contract term. Interested bidders are encouraged to respond by August 18, 2025, with the primary point of contact being Chris King, reachable via email or phone. This initiative aims to enhance hearing aid support services for county residents through a reliable, efficient supply chain.