This Government Contract opportunity from Department Of Homeland Security was posted on July 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24/7/365 Technical Support & Operations

Closed

Federal

Submission Closed07/13/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract mandates continuous 24/7/365 technical support, incident response, and system monitoring to ensure the conferencing platform maintains a 99.9 percent uptime standard. All activities must be performed without interruption to guarantee uninterrupted service for mission-critical communications. The provider is expected to proactively detect, respond to, and resolve incidents in real time, employing robust monitoring tools and escalation protocols to minimize downtime and ensure rapid recovery. The work is classified as a subcontract under NAICS code 541519 and is being managed by the Department of Homeland Security’s Departmental Operations Acquisition Division II. The place of performance is designated as Springfield, though the exact location within the city is unspecified. Proposals must be submitted by no later than July 13, 2026, at 3:00 PM, with the solicitation posted on July 8, 2026. There is no set-aside designation specified, and no point of contact details are provided in the published data.