J063--CCTV SERVICE & MAINTENANCE

The contract action pertains to the provision of comprehensive maintenance, repair, technical support, upgrades, and system management for all closed-circuit television (CCTV) infrastructure across the VA San Diego Healthcare System, including its main campus at La Jolla and seven Community-Based Outpatient Clinics. This requirement is structured as a one-year base contract with four optional renewal years and is designated as a Service-Disabled Veteran-Owned Small Business (SDVOSB) Set Aside under NAICS code 541519. The scope encompasses support for all existing CCTV hardware, software, and firmware, including systems from Avigilon, Bosch, Pelco, and any legacy or compatible systems currently in use by the VA. Key deliverables include on-site and remote service support, provision of Avigilon licenses, software and firmware updates, and on-demand response to work orders covering parts, materials, and service for both manufacturer and non-manufacturer warranty claims. A fully distributed Software Management System capable of supporting multi-site, multi-server installations with cross-vendor device compatibility is required. All vendors must be registered in the System for Award Management (SAM) and complete the Online Representations and Certifications Application (ORCA), with SDVOSB firms additionally required to be listed in the SBA’s Dynamic Small Business Search (DSBS) Registry. Response submissions must include the company name, address, point of contact, phone and email, DUNS number, Cage Code, Tax ID Number, detailed capability statement demonstrating relevant technical expertise, and documentation of experience in performing similar services. Field Service Reports (FSRs) are mandatory within 48 hours of every preventative maintenance or on-site service call and must include a detailed description of services performed, replacement parts used, total labor hours, safety checks, performance data, date of service, and vendor recommendations for maintaining optimal equipment operation. Any unsafe conditions or signs of misuse or abuse must be immediately reported to the Contracting Officer’s Representative. Responses are due by 1:00 PM Mountain Time on July 6, 2026, and must be submitted via email to Felicia Simpson, Contracting Officer, at felicia.simpson@va.gov, with the subject line marked "Attn: Felicia Simpson, Contract Specialist." This document is a sources sought announcement serving as market research and does not constitute a solicitation or obligate the government to award a contract.