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Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing round-the-clock, multilingual, ADA-compliant customer support and help desk services specifically tailored for users experiencing issues with charging stations. It is a subcontract opportunity issued by the Illinois Finance Authority and is categorized under the NAICS code 541611, which pertains to administrative management and general management consulting services. The services are to be performed primarily in Chicago, with the aim of ensuring accessibility and effective communication for a diverse user base, including those with disabilities. The contract emphasizes continuous availability, highlighting the importance of 24/7 support to address and resolve customer concerns promptly. Although no specific solicitation number or set-aside type is indicated, the focus on compliance with accessibility standards and multilingual capabilities suggests a commitment to inclusivity and broad user service. Interested parties can find additional details through the provided Illinois government bid portal link.

General Info

24/7 multilingual, ADA-compliant customer support for charging station users in Chicago by Illinois Finance Authority.

Agency

Illinois Finance AuthorityView Agency

NAICS

541611 - Administrative Management and General Management Consulting ServicesView NAICS

Place of Performance

Chicago, IL, 60601, US

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

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Organization & Contact Information

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AgencyIllinois Finance Authority
ContactsNo contacts available
OfficeN/A
Organization / Agency
Illinois Finance Authority
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Office AddressN/A
ContactsNo contact information available

Full Description

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Multilingual, ADA-compliant customer support for users experiencing issues with charging stations.

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