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This Government Contract opportunity from Arizona was posted on August 10, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Customer Support for Digital Systems

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519
New
Federal
Cyber Security Engineering and Risk Management Framework Support
Solicitation # W91CRB-26-B-A006
Solicitation W91CRB-26-B-A006 is a Firm-Fixed-Price commercial services contract issued by the Army Contracting Command - Aberdeen Proving Ground. The requirement is for Cybersecurity Engineering and Department of Defense Risk Management Framework (RMF) Support Services at the Aberdeen Test Center in Maryland. The contractor will provide all necessary personnel, equipment, and non-personal services to perform RMF analysis, planning, execution, and maintenance to establish and maintain Authority to Operate (ATO) compliance. The total period of performance spans from November 23, 2026, to November 22, 2031, consisting of a one-year base period and four one-year option periods. This acquisition is set aside 100 percent for small businesses, with a specific evaluation preference for HUBZone small business concerns. Award will be made to the lowest-priced, responsive, and responsible bidder based on a pass/fail responsiveness evaluation. Key personnel requirements include a Senior IT Solutions Architect with CISSP certification and 10 years of RMF experience, while other certified professionals must hold CASP+ or equivalent with 5 years of experience. Security requirements are stringent, requiring a Secret Facility Security Clearance for the bidder and Secret clearances for personnel, with one surge position requiring a Top Secret clearance. Performance will be monitored via a Quality Assurance Surveillance Plan, and invoicing must be processed through the Wide Area Workflow application.
W6QK Acc-Apg

POSTED

about 10 hours ago

DEADLINE

in 3 days
NAICS: 541519
New
Federal
Software-as-a-Service (SaaS) Subscriptions and Systems Integration (SI) Support Services for the Omnichannel Customer Communication System (OCCS)
Solicitation # SaaS_SI_OCCS
The Defense Commissary Agency (DeCA) is seeking information for a potential Firm-Fixed-Price contract to provide Software-as-a-Service (SaaS) subscriptions and Systems Integration (SI) professional services for its Omnichannel Customer Communication System (OCCS). The OCCS ecosystem is built upon four functional pillars utilizing Salesforce Service Cloud, Sprout Social for social media engagement, and Adobe Workfront and Adobe Experience Manager (AEM) Assets for campaign and digital asset management. The anticipated period of performance is a five-year term, consisting of a 12-month base period followed by four 12-month option periods. Key technical requirements include the migration of digital assets from a legacy Bynder DAM to AEM Assets, the configuration of Salesforce AI for automated triage and sentiment detection, and the provisioning of a multi-platform architecture within GovCloud. All solutions must meet strict cybersecurity standards, including FedRAMP Moderate (DoD IL4) or High (DoD IL5) accreditation, FIPS 140-2/3 encryption, and compliance with DoD Manual 8140.03. The contractor will be responsible for RMF Security Authorization Packages, eMASS control maintenance, and ATO renewals, while ensuring zero public model training using agency data. The government is currently assessing industry capabilities under NAICS 541915. Baseline licensing requirements include 40 Salesforce Service Cloud licenses, 25 Sprout Social licenses, 42 combined Adobe licenses, and an initial 6 TB of AEM Assets storage. Interested respondents must provide capability statements, including verification of authorized reseller status for the specified OEMs and identification of existing Government-Wide Acquisition Contracts or Federal Supply Schedules.
W6QK Acc-Apg Contr Ctr

POSTED

about 10 hours ago

DEADLINE

in 7 days

AI Contract Overview

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The 24/7 Customer Support for Digital Systems subcontract, issued by the Arizona Communications and Media Relations agency, requires the provision of continuous technical support for digital platforms. The primary scope of work involves maintaining system availability through emergency response during outages and ensuring strict adherence to established issue-resolution timelines. This opportunity falls under NAICS code 541519 and was posted on August 10, 2026. Interested parties must submit their responses by the deadline of August 26, 2026.

General Info

Arizona agency seeks 24/7 digital systems technical support; responses due August 26, 2026.

Documents

This scope was carved out of 27-023-TUSD1.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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AI Contract Breakdown

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyArizona → Communications & Media Relations
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide continuous technical support for digital platforms, including emergency response during outages and adherence to defined issue-resolution timelines.

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