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24/7 Operational Support and Monitoring

Active
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Place of Performance

GBR

Set-Aside

NONE

Documents

This scope was carved out of ocds-h6vhtk-066f10.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

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Gazetteer Management Solution

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Timeline

Posted

subcontract

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Organization & Contact Information

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AgencyCadent Gas Limited
ContactsNo contacts available
OfficeN/A
Organization / AgencyCadent Gas Limited
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs round-the-clock technical support and system monitoring for prime contractors on Cadent Gas Limited gas emergency and customer-facing services. Provides 24/7/365 technical cover using SIEM and APM tools to ensure >99% uptime. Requires ISO 27001 certification. Delivers SLA compliance reports and 24/7 incident response.

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Same NAICS industry code

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NAICS: 518210
New
International
Gazetteer Management Solution
Solicitation # ocds-h6vhtk-066f10
Cadent Gas Limited is seeking expressions of interest for a modern, cloud-based SaaS Gazetteer Management solution to support critical operational functions, including address search, matching, and data maintenance. The required platform must be highly resilient and scalable to support 24/7 gas emergency and customer-facing services, maintaining over 99% availability with API response times under two seconds. The solution must integrate seamlessly with enterprise systems such as SAP CX, SAP S/4HANA, and Esri ArcGIS Enterprise, utilizing standard datasets like AddressBase Premium enriched with gas industry data. Key future-state requirements include 24/7 vendor support, enhanced operational reporting, and strict adherence to GDPR, ISO 27001, and Cyber Essentials Plus security standards. The procurement follows a competitive flexible procedure consisting of a selection stage and an initial tender stage, with a particular suitability for small and medium-sized enterprises. The estimated contract period runs from February 22, 2027, to December 31, 2030. Award decisions will be based on a balanced weighting of 50% commercial price and 50% technical quality. Interested suppliers must register on the Ariba Network and submit their requests to participate by December 4, 2026.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

about 3 hours ago

DEADLINE

N/A
View Details

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Keith Deutsch
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