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24/7 Technical & Clinical Application Support

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Federal

Contract Overview

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This contract involves providing continuous, around-the-clock remote technical phone support specifically for troubleshooting issues related to the Hamamatsu NZ S60 scanner. Additionally, it includes weekday support focused on clinical application assistance to ensure users are effectively supported during regular business hours. The scope emphasizes both immediate technical problem resolution and clinical application guidance to optimize the functionality and user experience of the scanner. Issued by the Department of Health and Human Services under the National Institutes of Health, the subcontract falls under NAICS code 541519, which pertains to other computer-related services. The contract response deadline is set for June 22, 2026, with the contract posted on June 11, 2026. The place of performance is located within the 20892 zip code area, aligning with NIH facilities. This contract highlights the importance of specialized technical and clinical support in a healthcare technology environment, ensuring operational continuity and user proficiency.

General Info

24/7 remote technical support and weekday clinical assistance for Hamamatsu NZ S60 scanner.

Agency

Department Of Health And Human Services → National Institutes Of Health Olao

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

MD, 20892, USA

Set-Aside

NONE

Documents

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No documents available

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → National Institutes Of Health Olao
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Health And Human Services → National Institutes Of Health Olao
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 remote technical phone support for troubleshooting and weekday clinical application assistance for users of the Hamamatsu NZ S60 scanner.

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