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24/7 Technical Support & Help Desk

Active

State & Local

Response Deadline07/14/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract mandates the provision of continuous 24/7 technical support and help desk services for platform users, ensuring immediate response and resolution of technical issues through troubleshooting, escalation management, and adherence to established service level agreements. The scope emphasizes round-the-clock availability to maintain platform reliability and user satisfaction, with a focus on timely issue resolution and clear escalation protocols to prevent service disruptions. This subcontract is solicited by the Governing Board under Arizona jurisdiction, classified under NAICS code 541512 for custom computer programming services, with responses due by July 14, 2026. The place of performance and specific location details are not specified, and no set-aside type is indicated. Interested parties must submit proposals through the provided portal link by the deadline to be considered for award.

General Info

24/7 technical support and help desk services required by July 14, 2026, under Arizona jurisdiction.

Agency

Arizona → Governing BoardView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

AZ, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedJul 7

subcontract

Response DeadlineJul 14

Submission deadline

Response Deadline

07/14/2026, 09:00:00 PM UTCin 2 days

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Organization & Contact Information

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AgencyArizona → Governing Board

ContactsNo contacts available

OfficeN/A

Organization / Agency

Arizona → Governing Board

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide round-the-clock technical support for platform users, including issue resolution, troubleshooting, and escalation management under defined SLAs.

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