This Government Contract opportunity from Arizona was posted on July 7, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
24/7 Technical Support & Help Desk
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract mandates the provision of continuous 24/7 technical support and help desk services for platform users, ensuring immediate response and resolution of technical issues through troubleshooting, escalation management, and adherence to established service level agreements. The scope emphasizes round-the-clock availability to maintain platform reliability and user satisfaction, with a focus on timely issue resolution and clear escalation protocols to prevent service disruptions. This subcontract is solicited by the Governing Board under Arizona jurisdiction, classified under NAICS code 541512 for custom computer programming services, with responses due by July 14, 2026. The place of performance and specific location details are not specified, and no set-aside type is indicated. Interested parties must submit proposals through the provided portal link by the deadline to be considered for award.
General Info
Agency
NAICS
Place of Performance
AZ, USASet-Aside
Documents
This scope was carved out of 27-021-TUSD1.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
Board Agenda Management Software
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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