This Government Contract opportunity from Texas was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24/7 Technical Support and Help Desk Services

Closed

State & Local

Submission Closed06/03/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

New

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DEADLINE

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Department of the Navy

POSTED

DEADLINE

Commercial Solutions Opening (CSO) PEO-SDAThe US Special Operations Command (USSOCOM) Program Executive Office SOF Digital Applications (PEO SDA) has issued a Commercial Solutions Opening (CSO) to accelerate the integration of commercially derived software innovations into deployable warfighting capabilities that support Special Operations Forces (SOF). This initiative seeks to award both FAR-based contracts and Other Transaction Authority (OTA) agreements to traditional and non-traditional defense contractors for prototype projects directly related to enhancing software-intensive programs, platforms, algorithms, and processes. The CSO will operate through a multi-phased competitive process over 2024 and 2025, involving initial solution brief submissions evaluated by government experts. Selected companies may then be invited to pitch or demonstrate their solutions, potentially advancing to the award phase where negotiations for contract terms and Statements of Work occur. The focus is on agile, iterative software development employing modern methodologies such as DevSecOps and human-centered design to rapidly deliver and incrementally improve software capabilities tailored to SOF needs. Technology Areas of Interest (AOIs) will be issued on a rolling basis and may include topics like software lifecycle management, automation for data ingestion, and machine learning operations. Companies submitting solution briefs should provide concise, unclassified descriptions of their innovative technologies, company viability, and proposed approaches, keeping submissions generally under 24 months in scope. Evaluation criteria include technical merit, innovation, relevancy, business viability, cost considerations, and data rights. Awards under this CSO may be fixed-price FAR contracts or OT agreements under relevant statutes, with the potential for non-competitive follow-on production contracts upon successful completion of prototype projects. Participation requires registration in the System for Award Management (SAM) and invoicing setup via Wide Area Workflow (WAWF). USSOCOM maintains confidentiality of submitted information and employs both government and non-government evaluators bound by nondisclosure agreements to ensure protection of sensitive data throughout the process.

Hq Ussocom

POSTED

1 day ago

DEADLINE

in 6 months

AI Contract Overview

The contract outlines the provision of continuous technical support services, ensuring adherence to specified service level agreements for response and resolution times. It encompasses after-hours and emergency support, efficient management of help desk tickets, and proactive system performance monitoring to maintain optimal operation. The services are aimed at delivering reliable, around-the-clock assistance to promptly address technical issues and minimize system downtime. Issued by the Civic & Conference Center in Texas, this subcontract opportunity is associated with the NAICS code 541519, which covers other computer related services. The solicitation was made public on May 11, 2026, with a response deadline set for June 3, 2026. While specific office and place of performance details are not provided, the contract focuses on supporting the agency’s technical infrastructure needs through dedicated help desk and support functions.

General Info

Continuous technical support with SLA compliance, after-hours service, ticket management, and system monitoring.

Agency

Texas → Civic & Conference CenterView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PhaseClosed

PostedMay 11

subcontract

Response DeadlineJun 3

Deadline has passed

Submission Closed

06/03/2026, 07:00:00 PM UTC

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Organization & Contact Information

AgencyTexas → Civic & Conference Center

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas → Civic & Conference Center

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide ongoing technical support with defined SLAs for response and resolution times, including after-hours and emergency support, help desk ticket management, and system performance monitoring.