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This Government Contract opportunity from Texas was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Technical Support and Help Desk Services

Closed
State & Local

Contract Overview

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The contract outlines the provision of continuous technical support services, ensuring adherence to specified service level agreements for response and resolution times. It encompasses after-hours and emergency support, efficient management of help desk tickets, and proactive system performance monitoring to maintain optimal operation. The services are aimed at delivering reliable, around-the-clock assistance to promptly address technical issues and minimize system downtime. Issued by the Civic & Conference Center in Texas, this subcontract opportunity is associated with the NAICS code 541519, which covers other computer related services. The solicitation was made public on May 11, 2026, with a response deadline set for June 3, 2026. While specific office and place of performance details are not provided, the contract focuses on supporting the agency’s technical infrastructure needs through dedicated help desk and support functions.

General Info

Continuous technical support with SLA compliance, after-hours service, ticket management, and system monitoring.

Agency

Texas → Civic & Conference CenterView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → Civic & Conference Center
ContactsNo contacts available
OfficeN/A
Organization / Agency
Texas → Civic & Conference Center
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide ongoing technical support with defined SLAs for response and resolution times, including after-hours and emergency support, help desk ticket management, and system performance monitoring.