Booking and Event Management Software

The City of Killeen is soliciting proposals from qualified vendors to provide a comprehensive Booking and Event Management Software solution for its Civic & Conference Center and Arts & Activity Center. This new system is intended to replace the existing platform and must deliver enhanced capabilities including multi-user access, seamless financial integration, robust event management features, detailed reporting, operational oversight tools, and staff training support. The software solution is required to be scalable, secure, and accessible via both web and mobile platforms to meet the diverse needs of the city's event operations. The selection process will be competitively based on submissions received pursuant to the Request for Proposal (RFP), with the City of Killeen maintaining sole discretion over the final vendor choice. The solicitation, identified as "Booking and Event Management Software" with the number 26-19, was posted on May 11, 2026, with proposals due by June 3, 2026. The engagement is managed by the Civic & Conference Center in Killeen, Texas, and the primary point of contact is Natalie Waddington, Procurement Specialist. While some of the related documents referenced pertain to trucking services contracts and price sheets for a different entity and scope, the current RFP revolves exclusively around acquiring a technology solution for event and booking management within the city’s facilities, emphasizing enhanced functionality, security, and accessibility to improve overall event operations and administrative efficiency.