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This Government Contract opportunity from Delaware was posted on March 7, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Technical Support and Help Desk Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Office of the Mayor in Delaware is seeking a subcontractor to provide 24/7 Technical Support and Help Desk Services. The selected provider will be responsible for delivering round-the-clock assistance to both administrators and youth participants, specifically focusing on the maintenance and troubleshooting of portal and payroll systems. Key deliverables include account recovery services and continuous uptime monitoring to ensure system reliability. This opportunity was posted on March 7, 2025, and falls under NAICS code 541512. Interested parties must submit their responses by the deadline of March 28, 2025.

General Info

Delaware Mayor seeks subcontractor for 24/7 technical support and help desk services.

Place of Performance

NJ, USA

Set-Aside

NONE

Documents

This scope was carved out of 2025-RFP-004.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Rfp- Payroll Services For Newark Youth Employment Programs

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDelaware → Office of the Mayor
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide round-the-clock technical support for administrators and youth participants using the portal and payroll systems, including troubleshooting, account recovery, and uptime monitoring.

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Keith Deutsch
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