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This Government Contract opportunity from Department Of Veterans Affairs was posted on May 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Telephone Operator Services – San Francisco VA Health Care System

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561421
New
Federal
Information Resource Center (IRC) Support Services at Rock Island ArsenalThe Department of Defense is seeking information from qualified sources to support the development of a solicitation for Information Resource Center (IRC) Support Services at Rock Island Arsenal, specifically in support of the Combat Capabilities Development Command Chemical Biological Center. This sources sought notice requests capability statements from firms able to provide comprehensive inquiry management services, including personnel, equipment, and supervision, as detailed in the attached Performance Work Statement. The effort involves operating a multi-tiered technical help desk system, managing strict response times, coordinating with Subject Matter Experts, and supporting DoD logistics and Chemical, Biological, Radiological, and Nuclear (CBRN) equipment and systems. Respondents must demonstrate experience with DoD logistics systems such as WebFLIS, LOGSA, or JACKS, and must meet stringent security requirements including possessing an active SECRET Facility Clearance, providing personnel with SECRET clearances, and ensuring compliance with safeguarding Controlled Unclassified Information per NIST guidelines. Capability statements should also include company profile details, such as UEI, CAGE Code, socioeconomic status, and any applicable government contract vehicles. Submissions are due by 10:00 A.M. CDT on June 30, 2026, and this notice serves solely for planning purposes with no obligation for contract award or payment by the government.
W6QK Acc-Ri

POSTED

1 day ago

DEADLINE

in 14 days

AI Contract Overview

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This contract entails providing round-the-clock telephone operator services for the San Francisco VA Health Care System. The responsibilities include promptly answering incoming calls within three rings, efficiently routing these calls to the appropriate departments or individuals, managing the facility’s paging systems, and handling emergency codes as required. These services aim to ensure seamless communication support essential for the health care system’s operations, particularly in urgent situations. Issued by the Department of Veterans Affairs under the NETWORK Contract Office 21 (36C261), the solicitation for this subcontract was posted on May 21, 2026, with a response deadline set for June 1, 2026. Classified under the NAICS code 561421, this contract emphasizes reliable and responsive communication services tailored to meet the specific needs of a major health care facility serving veterans. The contract reflects the VA’s commitment to maintaining high standards of operational readiness and emergency responsiveness through effective communication management.

General Info

Provide 24/7 telephone operator services for San Francisco VA, ensuring prompt and emergency communication.

Agency

Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

NAICS

561421 - Telephone Answering Services View NAICS

Place of Performance

CA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 telephone operator services at the San Francisco VA Health Care System, including answering calls within three rings, routing calls, managing paging systems, and handling emergency codes.