This Government Contract opportunity from South Carolina was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
24-Hour Technical Support & Help Desk Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract seeks a subcontractor to deliver 24-hour technical support and help desk services for the Goalbook platform, ensuring uninterrupted software access, prompt troubleshooting, and comprehensive user assistance. The scope requires continuous availability to resolve technical issues, guide end users through platform features, and maintain high system reliability across all operational hours. All support activities must be delivered with responsiveness and expertise to meet the needs of users relying on Goalbook for critical functions. This subcontract is solicited under NAICS code 541512 for computer systems design services and is managed by the Special Services agency in South Carolina. Responses must be submitted by May 13, 2026, at 8:00 PM Eastern Time, with no set-aside provisions specified. The place of performance and point of contact details are not provided, and inquiries should be directed through the official procurement portal linked in the posting. The contractor is expected to adhere to performance standards ensuring minimal downtime and maximum user satisfaction without geographic limitations on service delivery.
General Info
Place of Performance
SC, USASet-Aside
Documents
This scope was carved out of 2025-ISS-008.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
NOTICE OF INTENT TO SOLE SOURCE - Goalbook dba Enome, Inc.
AI Contract Breakdown
Uniform Contract FormatNo documents to break down
The breakdown needs solicitation documents. None were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
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