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This Solicitation opportunity from Colorado was posted on February 14, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24x7 Technical Support Services

Closed
CCCS RFP 25-015State & Local

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The Colorado Community College System has issued a Request for Proposals (RFP 25-015) to secure comprehensive 24/7 technical support desk services across its entire organization, serving the State of Colorado. The contract aims to ensure continuous, around-the-clock assistance for technical issues, supporting the college system's operational needs. The solicitation was posted on February 14, 2025, with a deadline for responses set for March 20, 2025. The project is anticipated to have a contract value ranging from five to ten million dollars, reflecting its scope and importance. This procurement is open to qualified vendors capable of providing extensive technical support services, emphasizing the need for reliable, high-quality customer assistance at all hours. Interested parties can find additional details and submit their proposals through the designated online portal. The primary point of contact for inquiries is Terry Hindsman, reachable via email at [email hidden] or by phone at [phone hidden]. The contract underscores the Colorado Community College System’s commitment to maintaining robust technical support infrastructure to support its educational and administrative functions across the state.

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Timeline

PhaseClosed
Posted

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Submission Closed

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Organization & Contact Information

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AgencyColorado Community College System
Contacts1 person available
OfficeN/A
Office AddressN/A

Full Description

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CCCS RFP 25-015 - 24/7 Technical Support Services. Denver County, Colorado, United States. The Colorado Community College System is releasing this Request for Proposals to provide round-the-clock Technical Support Desk services for its entire organization on behalf of the State of Colorado.

More opportunities from Colorado Community College System

Same awarding agency

NAICS: 611430
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Solicitation # 27-006
The Colorado Community College System (CCCS) is soliciting proposals under RFP 27-006 for confidential, individualized executive coaching for the CCCS Chancellor. The selected contractor will provide tailored leadership support focusing on strategy, executive judgment, Board governance, organizational culture, and strategic communications. Services will primarily be delivered virtually, consisting of at least one 60 to 90 minute session per month, with a requirement for the lead coach to be available for up to two onsite engagements annually. The lead coach must possess significant experience as a chancellor, president, CEO, or system-level executive within public higher education. The contract is anticipated to begin on December 15, 2026, for an initial one-year term, with the possibility of four additional one-year renewals, not to exceed five years in total. Annual costs are capped at 60,000 dollars. Award decisions will be based on a business determination evaluating experience, team qualifications, and approach and methodology, with mandatory qualifications scored on a met or not met basis. Proposals must be submitted as a single PDF of no more than 20 pages by November 10, 2026, at 2:00 PM. The engagement includes a structured launch within 30 days of the start date to create an engagement charter and a formal service quality assessment six months into the contract.
Professional and Management Development Training

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6 days ago

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in 13 days
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