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24x7x365 Network Maintenance and Support

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Documents

This scope was carved out of FC0003685.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FC0003685 Site #343 FA4 -DORS - New - SDWAN - Belcamp

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Organization & Contact Information

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AgencyMaryland → DoIT - Dept Of Information Technology - Administration
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs ongoing maintenance and monitoring of SDWAN/Commodity circuits for prime contractors on Maryland Department of Information Technology projects. Maintains 99% end-to-end network availability and provides 24x7x365 technical support using Network Monitoring Systems (NMS) and remote management tools. Adheres to Master Contract service restoration timeframes. Delivers continuous network uptime and documented restoration reports.

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Same NAICS industry code

NAICS: 518210
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More opportunities from Maryland → DoIT - Dept Of Information Technology - Administration

Same awarding agency

NAICS: 517111
New
SLED
FC0003685 Site #343 FA4 -DORS - New - SDWAN - Belcamp
Solicitation # FC0003685
Solicitation FC0003685 is a Purchase Order Request for Proposals issued by the Maryland Department of Information Technology for the provision of new SDWAN and commodity internet services for the Division of Rehabilitation Services at a site located at 4696 Millennium Dr, Belcamp, Maryland. This is a secondary competition limited exclusively to Master Contractors currently awarded under the Data Telecommunications Services Master Contract F50B4400028. The contract carries a performance period of two years and requires the contractor to maintain 99 percent end-to-end network availability with 24x7x365 maintenance support. The award will be based on the lowest proposed price, calculated using monthly recurring charges, taxes, surcharges, connection fees, and special construction costs. Successful contractors must provide a project manager to oversee transition-in and transition-out plans, with the transition-in process required to be completed within 60 days of the Notice to Proceed. Key personnel must be furnished within 30 days of the Notice to Proceed. Proposals must be submitted electronically via the eMaryland Marketplace Advantage system by October 26, 2026, and must include a technical proposal, a signed conflict of interest affidavit, and price sheets in both PDF and Excel formats. Payments are issued no later than 30 days after the receipt of a proper invoice.
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NAICS: 517410
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FC0003629 Site #342 FA4 LEO -DNR - Queenstown-115 Wye Hall Dr
Solicitation # FC0003629
Solicitation FC0003629 is a Purchase Order Request for Proposals issued by the Maryland Department of Information Technology to provide Commodity Internet Service Delivery (LEO) under Functional Area IV. The services are specifically for the Department of Natural Resources at Site 342, located at 115 Wye Hall Dr., Queenstown, Maryland. This is a secondary competition limited to Master Contractors already awarded a contract under the Data Telecommunications Services Master Contract F50B44000028. The performance period for this service is two years, with work commencing upon the issuance of a Notice to Proceed and a transition-in period not to exceed 60 days. The contract requires the provider to maintain 99.7 percent end-to-end network availability and provide 24x7x365 maintenance support. Award determination is based on the lowest proposed price, calculated as the sum of monthly recurring charges and service installation costs minus any construction allowance. Selected contractors must provide a project manager to oversee transition plans and submit various administrative deliverables, including network monitoring procedures and escalation timetables, within 7 to 15 days of the purchase order. Invoices must identify networkMaryland as the recipient and will be paid within 30 days of acceptance. Proposals must be submitted via the eMaryland Marketplace Advantage system, including a technical proposal, a fully loaded price sheet, and a signed conflict of interest affidavit.
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