This Subcontract opportunity from Department Of Veterans Affairs was posted on July 10, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24x7x365 Technical Support & Help Desk

Closed

Federal

Submission Closed07/16/2026, 12:00:00 PM EDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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Ncis Quantico VA

POSTED

about 18 hours ago

DEADLINE

in 4 days

AI Contract Overview

The contract requires continuous technical support services to be provided daily from 7:00 AM to 8:00 PM EST, with a commitment to respond to all service calls within 24 hours and resolve issues no later than 48 hours after receipt. Monthly progress reports must be submitted to document the status of support activities, issue resolution rates, and overall service performance. Although the contract title suggests 24x7x365 coverage, the actual support window is limited to a 13-hour daily period, indicating that off-hours coverage is not required. The solicitation is classified as a subcontract under NAICS code 541519, which covers other computer-related services, and is managed by the Department of Veterans Affairs through the Technology Acquisition Center NJ. The response deadline for proposals is July 16, 2026, and the work is expected to be performed at an unspecified location under the agency’s jurisdiction.

General Info

Daily 7 AM to 8 PM EST technical support, 24-hour response, 48-hour resolution, monthly reports, VA subcontract.

Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

NAICS

541519 - Other Computer Related Services

Place of Performance

Set-Aside

NONE

Documents

This scope was carved out of 36C10B26Q0597.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

7A20--VISN 8 BNE PAR Ex WBIMS

AI Contract Breakdown

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Timeline

PhaseClosed

PostedJul 10

subcontract

Response DeadlineJul 16

Deadline has passed

Submission Closed

07/16/2026, 12:00:00 PM EDT

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

Office AddressN/A

ContactsNo contact information available

Full Description

Provide continuous technical support from 7:00 AM – 8:00 PM EST daily, respond to service calls within 24 hours, resolve within 48 hours, and submit monthly progress reports.