This Solicitation opportunity from Massachusetts was posted on July 11, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
HighAI Summary for Amendment 1 to Member Experience Survey RFR 25EHSPMMHMESRFR: This document is Amendment #1 to the Request for Responses (RFR) for Member Experience Survey Administration, Analysis, and Reporting, originally issued on July 11, 2025, by the Executive Office of Health and Human Services (EOHHS). Issued on August 13, 2025, the amendment updates several sections of the RFR including the procurement timetable, organizational overview references, confidentiality acknowledgements, cost response submission instructions, and replaces Attachments A (Model Contract), B (Bidder Certifications), and C (Cost Response Template) with amended versions. The amendment clarifies responsibilities, deadlines, and submission requirements for bidders.
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HighAI Summary for Attachment A - Model Contract - Amended for Member Experience Survey Administration: This document is an amended model contract between the Massachusetts Executive Office of Health and Human Services (EOHHS) and a contractor for administering, analyzing, and reporting on member experience surveys related to MassHealth programs. It outlines the responsibilities of both parties, contract terms, privacy and confidentiality obligations, payment and invoicing, and additional terms and conditions. The contract supports Medicaid and CHIP programs under federal and state laws and includes detailed sections on survey administration, contractor performance, data management, and compliance. Appendices include budget and confidentiality acknowledgments. The document is intended to formalize the agreement following a Request for Responses and contractor selection process.
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HighAI Summary for Attachment C - Cost Response Template: Attachment C provides a Cost Response Template for documenting all-inclusive costs aligned with the timeline in Section 2.3, Attachment A. It includes categories such as survey planning, materials preparation, administration, analysis, reporting, and interviews/focus groups. The template is designed to capture costs for PC Survey and CAHPS Core Measure Set Reporting, with totals across surveys. Timing follows CMS Technical Manuals or CMS specifications. This document is essential for cost proposal submissions under the contract.
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HighAI Summary for Attachment C - Cost Response Template - Revised: This document is Attachment C, titled 'Cost Response Template - Revised.' It provides a structured template for documenting cost responses aligned with the work categories and timeline referenced in Section 2.3, Attachment A of the contract. The template includes categories such as survey planning, materials preparation, administration, analysis, reporting, and interviews/focus groups, with cost columns for PC Survey, CAHPS Core Measure Set Reporting, and total costs across surveys. The timing for CAHPS reporting follows CMS Technical Manuals or CMS specifications. This template is intended to ensure all-inclusive cost documentation based on contract provisions.
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HighAI Summary for Commonwealth Terms and Conditions - Massachusetts State Contract: This document titled 'Commonwealth Terms and Conditions' is issued jointly by the Executive Office for Administration and Finance, the Office of the Comptroller, and the Operational Services Division for use by all Commonwealth of Massachusetts Departments and Contractors. It outlines the standard terms and conditions incorporated by reference into state contracts, including contract effective dates, payment and compensation rules, contractor payment mechanisms, contract termination or suspension procedures, confidentiality requirements, record-keeping and inspection rights, assignment restrictions, and subcontracting rules. The document ensures compliance with Massachusetts General Laws and state finance policies, establishing the legal framework for contract performance and administration.
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HighAI Summary for EOHHS-Required Bidder Certifications - Amended: This document is Attachment B titled 'EOHHS-Required Bidder Certifications - Amended' related to a Request for Response (RFR). It requires bidders to certify qualifications, contract readiness, acceptance of contract terms, key personnel availability, subcontractor compliance, and financial condition. The certifications must be signed by the Chief Executive Officer and Chief Financial Officer under penalty of perjury. The document references compliance with Section 4.2.H of the RFR and Attachment A, and includes detailed checkboxes for affirmations or explanations. It is a mandatory element of the bidder's business response and failure to submit may result in rejection as non-responsive.
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HighAI Summary for EOHHS Required Bidder Certifications Attachment B: This document, titled Attachment B - EOHHS-Required Bidder Certifications, is a mandatory certification form for bidders responding to a Request for Response (RFR) issued by EOHHS. It requires the Chief Executive Officer and Chief Financial Officer of the bidding entity to certify the accuracy and completeness of the information provided under penalty of perjury. The certifications cover bidder qualifications, contract readiness, conflict of interest, acceptance of the model contract, key personnel availability, subcontractor compliance, and financial condition. The document references specific sections of the RFR and Attachment A, emphasizing compliance with federal statutes and contract terms. It also includes a section for certification of subcontractors. Completion of this form is required for a responsive bid submission.
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HighAI Summary for Evaluation Criteria for Member Experience Survey RFR: This document outlines the evaluation criteria and process for the Member Experience Survey Administration, Analysis and Reporting Request for Response (RFR). The criteria and processes are detailed in Section 5.0 of the RFR, providing guidance on how proposals will be assessed.
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HighAI Summary for Massachusetts EOHHS Attachment A Model Contract for Member Experience Survey: This document is Attachment A, a Model Contract between the Massachusetts Executive Office of Health and Human Services (EOHHS) and a contractor for Member Experience Survey Administration, Analysis, and Reporting. It outlines the responsibilities of both parties, contract terms, payment, privacy and confidentiality provisions, and additional terms and conditions. The contract supports EOHHS's administration of Medicaid and CHIP programs and aims to gather and analyze health care experience data from MassHealth members. The document includes detailed sections on contractor duties, timelines, payment, confidentiality, compliance, and contract management, dated with placeholders for specific dates.
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HighAI Summary for Member Experience Survey Administration, Analysis and Reporting RFR - 25EHSPMMHMESRFR: This Request for Responses (RFR) issued by the Massachusetts Executive Office of Health and Human Services (EOHHS) on July 11, 2025, solicits proposals for administering, analyzing, and reporting member experience surveys for MassHealth. The procurement includes the Primary Care Member Experience Survey and the Consumer Assessment of Healthcare Providers and Systems (CAHPS) for CMS Core Measure Set Reporting. The selected bidder will sample, collect, aggregate, and analyze survey data for a given Measurement Year as detailed in the Model Contract (Attachment A). The survey results will support program administration, quality improvement, transparency, and monitoring within the healthcare marketplace. The document outlines bidder qualifications, response requirements, evaluation criteria, and contract terms.
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HighAI Summary for Member Experience Survey Administration RFR - Questions and Answers: This document dated August 8, 2025, provides official questions and answers regarding the Request for Responses (RFR) for Member Experience Survey Administration, Analysis, and Reporting issued on July 11, 2025 by the Commonwealth of Massachusetts Executive Office of Health and Human Services. It clarifies various sections of the RFR including survey scope, contract start date, submission requirements, bidder qualifications, cost response instructions, and procedural details. The document addresses corrections to the RFR, submission format, subcontractor information, timelines, resumes, and evaluation criteria, serving as an important guide for bidders preparing their responses.
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HighAI Summary for Prompt Pay Discount Form for Commonwealth Contractors: This Prompt Pay Discount (PPD) Form is used by contractors and bidders doing business with the Commonwealth to offer discounts for early payments. It explains the benefits of PPD for both contractors and the Commonwealth, including increased cash flow and reduced costs. The form requires contractors to specify discount percentages for payments issued within 10, 15, 20, and 30 days. It also allows contractors to explain hardships if they cannot provide a discount. The form includes fields for contractor/vendor information, discount percentages, hardship explanations, and authorized signatures. The document supports efficient payment processing and compliance with the Commonwealth's Bill Paying Policy.
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PDF, High priority: read this firstinstructions
HighAI Summary for Standard Contract Form Instructions and Contractor Certifications: This document provides detailed instructions for completing the Standard Contract Form, including contractor certifications and applicable Commonwealth Terms and Conditions. It guides the entry of contractor legal name, address, contract manager details, vendor codes, and department information. The instructions emphasize the importance of accurate legal and contact information for contract management and legal notices. It also outlines procurement types, including statewide contracts, collective purchases, department procurements, emergency contracts, contract employees, and interim contracts. The document is intended to assist departments and contractors in ensuring compliance and proper contract execution.
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XLSX, High priority: read this firstsupplier-diversity-plan-form
HighAI Summary for Supplier Diversity Program Plan Form: This Supplier Diversity Program (SDP) Plan Form, updated 07/18/2023, is required for all bidders to complete and submit as an Excel attachment with their responses. It includes sections for bidder and contact information, SDP spending commitments, proposed SDP partners, business practices, additional supplier diversity initiatives, and certification. The form mandates a minimum total SDP commitment of 1% and requires bidders to name certified diverse businesses they propose to utilize. Completion of required fields is necessary for contract award, and additional evaluation points may be awarded for optional information. The form emphasizes compliance with certification categories and provides instructions for eligible SDP partners.
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DOCX, Low prioritybusiness-reference-form
LowAI Summary for Business Reference Form for RFR: This document is a Business Reference Form intended for bidders responding to a Request for Response (RFR). It provides guidelines for submitting business references, including the number of references required and the process for verification. The form includes fields for bidder information, RFR details, and multiple references with contact information and descriptions of commodities or services provided. The form is designed to support the evaluation of bidder qualifications and responsiveness.
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PDF, Low priorityother
LowAI Summary for Contractor Authorized Signatory Listing Form for Corporations: This form, jointly issued by the Office of the Comptroller and the Operational Services Division, is used by Commonwealth Departments when no other form is prescribed. It requires contractors other than sole proprietors or individuals to list authorized signatories who can legally bind the contractor in contracts. The form details acceptable signature types, instructions for privacy, and certification requirements. It emphasizes the need to keep the listing current and attach a copy to the contract record. The document is a standard administrative form rather than a solicitation or contract document.
LowAI Summary for Contractor Authorized Signatory Listing Form for Sole Proprietors: This document is the Contractor Authorized Signatory Listing (CASL) Form issued by the Commonwealth of Massachusetts Office of the Comptroller and Operational Services Division. It is used for sole proprietors, individuals, or single member LLCs to provide a notarized signature of the authorized person who can sign contracts and legally binding documents on behalf of the contractor. The form includes instructions to avoid attaching personal information and contains sections for contractor legal name, vendor/customer code, signature, signatory's name and title, and notary public acknowledgment. A copy of this form must be attached to the record copy of a contract filed with the department.
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PDF, Low prioritytax-form
LowAI Summary for Massachusetts Substitute Form W-9 (Rev 4-2022): This document is the Massachusetts Substitute Form W-9, revised April 2022. It is used to request the Taxpayer Identification Number (TIN) and certification from individuals or entities for tax reporting purposes. The form includes sections for business name, tax classification, exemptions, legal and remittance addresses, and certification under penalties of perjury. It provides instructions on how to complete the form, the purpose of the form, and definitions relevant to U.S. tax reporting. The form is intended for U.S. persons to provide their correct TIN to avoid backup withholding and to certify their tax status.
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DOCX, Low prioritypresolicitation
LowAI Summary for Notice of Upcoming Procurement - MES RFR: This document is an advance notice of an upcoming procurement by the Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS) for Member Experience Survey Administration, Analysis, and Reporting. It announces the intent to post a request for responses in Spring 2025 with a contract start date in Fall 2025. The procurement will be conducted via COMMBUYS, and details including participation, performance requirements, and payment will be provided in the forthcoming solicitation. The notice emphasizes the procurement's coverage under the WTO Government Procurement Agreement and advises prospective respondents to monitor COMMBUYS for updates and the full solicitation.
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Timeline
1 update
PhaseClosed
Posted
Solicitation
Deadline changed
Response deadline changed from Aug 15, 2025 to Aug 20, 2025.
Response Deadline
Deadline has passed
Submission Closed
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AgencyMassachusetts Executive Office of Health and Human Services
The Executive Office of Health and Human Services (EOHHS) is issuing this Request for Responses (RFR) to procure a vendor to collect, aggregate, and analyze MassHealth member experience survey data.
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