26-0165-RFP Health Insurance Discovery of Eligibility Software Platform Interface

Pinellas County is seeking a software platform interface to support its two health programs that serve low-income and homeless populations by enhancing eligibility determination and billing processes. The key function of the system is to provide insurance verification and discovery tools that confirm patient coverage and identify the responsible payer, mainly health insurance companies. These programs handle an average caseload of 4,300 active patients with approximately 1,000 medical encounters and 500 new or renewing applicants monthly, all requiring efficient insurance verification to facilitate appropriate billing and service delivery. The solicitation, titled "26-0165-RFP Health Insurance Discovery of Eligibility Software Platform Interface," was posted by the Human Services agency of Pinellas County, Florida, and invites responses by January 13, 2026. The contract aims to implement a reliable platform to streamline insurance verification efforts to meet the demands of the ongoing patient volume. Point of contacts include Sue Steele, Contract Management Analyst, and Patricia Cortez, Lead Procurement Analyst, providing support and oversight throughout the procurement process for this important health service initiative.