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This Solicitation opportunity from Ohio was posted on July 23, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

2601 Dell Compellent Series Maintenance

Closed
RFQ028303State & Local

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The Franklin County Municipal Court, Clerk of Court, is seeking bids to establish a purchase order for third-party hardware support services for Dell Compellent Series storage systems. The contract covers a one-year period from September 16, 2024, to September 17, 2025, and involves providing 24x7 support with a four-hour priority response time. The scope includes maintenance and on-site service for specific hardware components, including multiple support tags and part numbers, located at the Columbus, Ohio facility. The support must be delivered by certified technicians following the manufacturer's recommended maintenance procedures to ensure optimal equipment performance. The bid must include all associated costs such as onsite labor, travel, parts, shipping, and handling, with parts being compatible with the SAN system. The service level agreement specifies a 24/7, four-hour response time for parts and technician onsite visits if necessary, with confirmation calls made within 30 minutes of initial requests. Delivery instructions require inside delivery FOB destination, prepaid, with all costs included in the bid. The solicitation is part of the Ohio Columbus Municipal Court's procurement process, with a response deadline of August 6, 2024, and the contract value estimated between $50,000 and $100,000.

General Info

Agency

Ohio → Columbus Municipal Court Clerk

Place of Performance

OH, USA

Set-Aside

NONE

Documents

1

Franklin County Municipal Court - Dell Compellent Hardware Support Bid

PDF, High priority: read this firstrfb
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyOhio → Columbus Municipal Court Clerk
ContactsNo contacts available
OfficeN/A
Organization / Agency
Ohio → Columbus Municipal Court Clerk
Office AddressN/A
ContactsNo contact information available

Full Description

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It is the intent of Franklin County Municipal Court, Clerk of Court to obtain bids to establish a purchase order for the purchase of 3rd party Hardware Support for Dell Compellent Series system for the Office of Information Services, 375 South High Street, 16th Floor, Columbus, Ohio 43215. LINE 1 through 6 - Hardware Coverage Type is: Zone 1, 24x7 Support Center w/Priority Response (4 hour) Coverage Dates: 9/16/2024 through 9/17/2025 1 year Duration: Copilot-Parts: 12-0 Compellent Series Systems: - 17452/17453 – Columbus, Ohio Hardware - Service Tag Part Number Support Description Qty. 21F9SS1 CT-SC040-MTCH 24x7, Dell/Compellent Series 1 J0F9SS1 CT-SC040-MTCH 24x7, Dell/Compellent Series 1 7SFF9S1 EN-SAS6-1235-MTCH 24x7, Dell/Compellent 3.5” 1 2RFF9S1 EN-SAS6-1235-MTCH 24x7, Dell/Compellent 3.5” 1 JYZQQV1 EN-SAS6-1235-MTCH 24x7, Dell/Compellent 3.5” 1 9YZQQV1 EN-SAS6-1235-MTCH 24x7, Dell/Compellent 3.5” 1 The hardware maintenance cost is to include all costs associated with the onsite service/labor, travel expenses, parts for the term of the contract. The maintenance and service is to be completed by a certified technician for the units according to the manufactures suggested maintenance for the optimum quality and performance of the equipment. A confirmation call to the customer shall be made within 30 minutes of the initial request. Technician shall be on-site if necessary, within 4 hours of the initial request. Parts must be 7x24x4 SLA (4 hour). All replacement parts shall be compatible with the SAN. All shipping and handling must be included in the final total bid. DELIVERY INSTRUCTIONS: Bid shall include cost of required inside delivery, F.O.B. destination prepaid and allowed.

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