632113/AUDIO LOG SERVER UPGRADE - BRAND ONLY

The Department of Internal Services for the County of Los Angeles is soliciting bids under RFB-IS-26200576 for the Verint Audio Log Server Upgrade. This project involves the procurement of hardware, software licenses, installation, training, and ongoing maintenance and support services to upgrade the recording solution used for capturing and archiving critical communications within the Dispatch Center and EMG Division. The scope includes comprehensive installation, configuration, and testing, with a requirement that all provided equipment and software be new, unused, and current models. Key contractual requirements include a mandatory $2,000,000 technology errors and omissions insurance policy covering privacy and system breaches. Vendors must comply with California Labor Code prevailing wage laws and provide certified payroll records. Payments are subject to an aggregate annual fiscal year cap of $200,000 without Board of Supervisors approval, and the standard payment term is Net 30 days via Electronic Funds Transfer. Bids must be submitted exclusively through the Vendor Self Service portal by February 24, 2026, and must include all eight mandatory exhibits from Appendix A to be considered responsive. Evaluation is based on the lowest responsible bidder, with a strong emphasis on technical compliance, legal adherence, and demonstrated vendor responsibility.