This Combined Synopsis/Solicitation opportunity from General Services Administration was posted on December 27, 2004. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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70 -- MAINTENANCE OF OCTEL 300 AND OCTEL 200 VOICE MESSAGE SYSTEMS

Closed

GS-02T-05-CLM-0001Federal

Submission Closed01/12/2005, 05:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561421

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AI Contract Overview

This is a total small business set-aside solicitation for a firm-fixed price contract to provide comprehensive maintenance for Octel 300 and Octel 200 voice message systems. The period of performance runs from February 1, 2005, through January 31, 2008, consisting of a base year and two one-year options. The awarded contractor must be an Octel authorized distributor with access to the Technical Assistance Center and be located within 75 miles of the New York City sites at 26 Federal Plaza and 201 Varick Street. Maintenance services are required Monday through Friday from 8:00 AM to 5:00 PM, including hardware and software repairs and performance updates. The contractor must adhere to a strict four-hour onsite response time for major system problems and provide necessary parts or installation within 24 hours in the event of a disaster. Award will be granted to the lowest priced technically acceptable proposal, with pricing based on base, port, and port storage rates.

General Info

Agency

General Services Administration → Gsa/fas Center For It Schedule Prog

NAICS

561421 - Telephone Answering Services

Place of Performance

1) Jacob K Javits Federal Office Building 26 Federal Plaza New York, NY 2) Federal Office Building 201 Varick Street New York,, DC

Set-Aside

SBA

Documents

No documents available

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AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed

PostedDec 27

Combined Synopsis

Response DeadlineJan 12

Deadline has passed

Submission Closed

01/12/2005, 05:00:00 AM UTC

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Organization & Contact Information

AgencyGeneral Services Administration → Gsa/fas Center For It Schedule Prog

Contacts1 person available

OfficeWASHINGTON, DC, 20405, USA

Organization / AgencyGeneral Services Administration → Gsa/fas Center For It Schedule Prog

Office AddressWASHINGTON, DC, 20405, USA

Contacts

Steven G. BarryContracting Officer

contact@example.gov

+1 (555) 000-0000

Full Description

PROVIDE MAINTENANCE ON OCTEL 300 AND OCTEL 200 VOICE MESSAGE SYSTEMS. THIS IS A COMBINED SYNOPSIS/SOLICITATION FOR COMMERCIAL ITEMS PREPARED IN ACCORDANCE WITH THE FORMAT IN SUBPART 12.6, AS SUPPLEMENTED WITH ADDITIONAL INFORMATION INCLUDED IN THIS NOTICE. THIS ANNOUNCEMENT CONSTITUTES THE ONLY SOLICITATION. PROPOSALS ARE BEING REQUESTED AND A WRITTEN SOLICITATION WILL NOT BE ISSUED. The solicitation documented and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2001-26, dated December 20, 2004. A firm-fixed price contract is anticipated to result from the award of this full and open competition. Award will be made using Simplified Acquisition Procedures. This procurement is totally set aside for small business firms. The period of performance is February 1, 2005 thru January 31, 2008 Base Year and additional Two (2) One (1) - Year options. The awarded contractor shall provide comprehensive maintenance for Octel 300 and Octel 200 voice message systems. The Scope of Work is as follows: The contractor shall provide maintenance coverage between the hours of 8:00 AM - 5:00 PM, Monday thru Friday for Octel 300 and Octel 200 systems. The contractor must be an Octel authorized distributor with access to the Technical Assistance Center (TAC) of the Octel maintenance provider and must be within seventy five (75) miles of New York City sites ( 26 Federal Plaza and 201 Varick Street). Onsite response time for major problems after notification shall be no longer than four (4) hours. Major problems consist of, but are not limited to: unscheduled total system outage and failure to reboot, System Manager Terminal (SMT) not accessible, twenty five percent (25%) or more of the ports are not active, one or more drives fail, loss of system integration, continuous system restarts, system unable to collect call detail records, message waiting not functioning properly, networking not functioning properly. The contractor shall provide remedial maintenance to include diagnose and repair of hardware and software problems. Provide software updates which will improve system performance and address safety issues. In the event of a system outage or disaster, the contractor shall provide the necessary parts and/or installation within twenty four (24) hours or less. The contractor shall provide the following pricing information: Base Rate @$XX. y0/hour Port Rate @ $XX.y0/hour Port Storage Rate@$XX.y0/hour. GSA's existing configuration includes: OCTEL 200 - Serenade Software - SYSTEM SOFTWARE RELEASE S.4.0.0-2 (04/30/99), S/N:200850, 24 Ports, 2 GB COD Drives, 35 Message Hours, RS232- SMDI integration with a Lucent 5ESS, Voice mailbox with a capacity of 5,000 - currently 1,500 out of 5,000 user mailboxes are used. OCTEL 300 - Serenade Software - SYSTEM SOFTWARE RELEASE S.4.0.0-2 (04/30/99), S/N:300886, 60 Ports, 2 GB COD Drives, 111 Message Hours used, 253 Message Hours installed, RS232- SMDI integration with a Lucent 5ESS, Voice mailbox with a capacity of 5,000 - currently 3,660 out of 5,000 user mailboxes are used. The North American Industry Classification Systems (NAICS) is 561421. Award will be made to the lowest priced technically acceptable proposal. The following FAR provisions shall apply to this solicitation: 52.212-1 Evaluation-Instructions to Offerors - Commercial Items. All offerors are to include with their Offer a completed copy of provision 52.212-3 Offeror Representations and Certifications - Commercial Items. This requirement shall also be completed online at http://orca.bpn.gov. The following FAR clause applies to this solicitation: 52.212-4 Contract Terms and Conditions - Commercial Items. The following additional FAR clauses that are cited in clause 52.212-5 are applicable to this solicitation: 52.226-26, Equal Opportunity - 52.222-35 Affirmative Action for Disabled Veterans and Veterans of the Vietnam Era - 52.222-36 Affirmative Action for Handicapped Workers - 52.222-37 Employment Reports on Special Disabled Veterans and Veterans of the Vietnam Era - 52.222-41 Service Contract Act of 1965, as Amended - 52.232-18 Availability of Funds. It is the offerors responsibility to regularly check FedBizOps for any amendments related to this solicitation. Technical inquiries shall be addressed in writing to: OCTEL 300 - GENERAL SERVICES ADMINISTRATION, FEDERAL TECHNOLOGY SERVICE 26 FEDERAL PLAZA ROOM 1809 NEW YORK, NY 10278 ATT: Mr. MILTON GOMEZ. Milton.gomez@gsa.gov (212) 264-3572. OCTEL 200 - GENERAL SERVICES ADMINISTRATION, FEDERAL TECHNOLOGY SERVICE 26 FEDERAL PLAZA ROOM 1809 NEW YORK, NY 10278 ATT: Mr. DMITRI KOZLOVSKI. Dmitri.kozlovski@gsa.gov (212) 264-4038. All non-technical inquiries shall be addressed to the Contracting Officer: GENERAL SERVICES ADMINISTRATION, FEDERAL TECHNOLOGY SERVICE 26 FEDERAL PLAZA ROOM 1809 NEW YORK, NY 10278 ATT: Mr. STEVEN BARRY. steve.barry@gsa.gov (212) 264-7036. ALL TELEPHONE INQUIRES SHALL BE CONFIRMED IN WRITING. Offerors shall submit a written price and technical proposal by 5:00 PM, EST January 12, 2005. Proposals received after the due date will not be considered. Offerors shall submit proposals to: GENERAL SERVICES ADMINISTRATION, FEDERAL TECHNOLOGY SERVICE 26 FEDERAL PLAZA ROOM 1809 NEW YORK, NY 10278 ATT: STEVEN BARRY.