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70 -- Remedy Software License Renewal

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Reference-Number-F1KTAA6150A100Federal

Contract Overview

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The Department of Defense's 460th Contracting Squadron at Buckley Air Force Base intends to award a sole source purchase order to BMC Software Distribution Inc. for the renewal of Remedy software licenses. This action follows the FAR Part 12 regulations for the acquisition of commercial items and is justified under the authority allowing procurement from only one responsible source when no other supplies or services meet agency requirements. BMC Software is uniquely positioned as the sole provider because their Remedy-based products constitute a consolidated Service Process Management platform that is fully integrated with the Air Reserve Personnel Center's (ARPC) existing enterprise IT systems. The specialized nature of this arrangement means that alternative providers would be unable to maintain or optimize the current system without extensive reprogramming and costly delays, thus underscoring the necessity for sole source procurement. The contract encompasses a range of Remedy software license renewals, including Customer Support Service, Action Request System, Help Desk applications, AR System development licenses, and additional modules tailored to ARPC’s operational needs. The licensing packages involve various fixed and floating license types, mostly in 5-packs, with specific BMC license part numbers identified to ensure continuity of service. Official points of contact for queries related to the procurement are Colin L. Read, Contracting Specialist, and Attila L. Kovacs, Contracting Officer, both based at Buckley AFB, Colorado. This award is not open to competitive proposals and aims to sustain seamless IT service management operations critical to the functions of the Air Reserve Personnel Center.

General Info

Sole source award to BMC Software for Remedy license renewal supporting ARPC's integrated IT systems.

NAICS

334119 - Other Computer Peripheral Equipment Manufacturing

Place of Performance

CO

Set-Aside

NONE

Documents

0

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Timeline

Posted

special-notice

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Organization & Contact Information

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AgencyDepartment Of Defense → FA2543 460 Cons
Contacts2 people available
OfficeBUCKLEY AFB, CO, 80011-9572, USA
Office AddressBUCKLEY AFB, CO, 80011-9572, USA
Contacts
Colin L ReadContracting Specialist
Attila L KovacsContracting Officer

Full Description

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Notice of Intent to award Sole Source Procurement. The Government intends to issue a sole source purchase order for Remedy Software license renewal in accordance with FAR part 12 regulations, Acquisition of Commercial Items. The award will go to BMC Software Distribution Inc. of Houston TX 77126-0001. This requirement is considered sole source due to the fact that the BMC software distribution of REMEDY based products provided to the Air Reserve Personnel Center (ARPC) consists of consolidated Services Process Management platform for automating and managing Service Management business processes. The current BMC service has Integrated REMEDY processes with ARPC systems across the IT enterprise. Without this unique full service support from BMC Software Dist Inc., ARPC's in-house experts will not be able to manage, maintain, or optimize our current set up as customized through BMC professionals with out considerable reprogramming and costly delays in end-user satisfaction. The 460th Contracting Squadron intends to award a purchase order by other than full and open competition in accordance with Subpart 6.302-1 (a) (2), - Only One Responsible Source and no Other Supplies or Services Will Satisfy Agency Requirements. This notice is not a request for competitive proposals. Questions should be directed to Colin Read, Contract Specialist, in writing via e-mail: contact@example.gov, telephone +1 (555) 000-0000, or to Attila Kovacs, Contracting Officer, via email: contact@example.gov, telephone +1 (555) 000-0000 or by facsimile: +1 (555) 000-0000. 0000: CRM-LC-5FL-AW, Remedy Customer Support Service (CSS) & Action Request (AR) System Floating (FLT) renewal licenses (Lsn) 5-pack, BMC LP# 800886 or equal. 0001: AR-MB-DEV, Remedy AR system Server Development Lsn renewal, BMC LP# 800885 or equal. 0002: ARM-EN-NT, Remedy Migrator Lsn renewal, BMC LP# 800887 or equal. 0003: HD-LC-5FIFU, Remedy Help Desk for the Enterprise & AR System Fixed renewal, 5-pk, BMC LP# 800894 or equal. 0004: HD-LC-5FLFU, Remedy Help Desk for the Enterprise & AR System Fixed renewal, 5-pk, BMC LP# 800896 or equal. 0005: CRM-LC-5FL-AW, Remedy CSS & AR System Fixed Lsn renewal, 5-pk, BMC LP# 800892 or equal. 0006: AR-LC-05FL-AP, Remedy AR System Flt Lsn renewal, 5-pk, BMC LP# 800890 or equal. 0007: CS-EN-AR-WI, Remedy Customer Support & System Lsn renewal, BMC LP# 800901 or equal. 0008: FB-EN-AP, Remedy Flashboards Application Lsn renewal, BMC LP# 800900 or equal. 0009: AR-LC-05FI-AP, Remedy AR System Fixed Lsn renewal, 5-pk, BMC LP# 800888 or equal. 0010: HD-EN-APP-NTX, Remedy Help Desk for the Enterprise Application Lsn renewal, BMC LP# 800897 or equal. 0011: CS-LC-5FIFU, Remedy CSS & AR System Fixed Lsn renewal, 5-pk, BMC LP# 846533 or equal. 0012: CS-LC-5FIFU, Remedy CSS & AR System Fixed Lsn renewal, 5-pk, BMC LP# 893593 or equal. 0013: CS-LC-5FLFU, Remedy CSS & AR System Fixed Lsn renewal, 5-pk, BMC LP# 893594 or equal. 0014: CS-LC-5FIFU-DV, Remedy CSS & AR System Fixed Development Lsn renewal, 5-pk, BMC LP# 893595 or equal. 0015: CS-LC-5FIFU, Remedy CSS & AR System Fixed Lsn renewal, 5-pk, BMC LP# 893596 or equal. 0016: CS-LC-5FLFU, Remedy CSS & AR System Fixed Lsn renewal, 5-pk, BMC LP# 893598 or equal.

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