This Pre-Solicitation opportunity was posted on August 23, 2010. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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70--The Department of Veterans Affairs, Enterprise Infrastructure Engineering Support Services requirement for software maintenance and support

Closed

VA798A10RQ0215Federal

Submission Closed09/06/2010, 05:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 334119

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AI Contract Overview

The Department of Veterans Affairs is seeking software maintenance and support services for its Enterprise Infrastructure Engineering through the Center for Acquisition Innovation in Battle Creek, Michigan. The scope of work includes providing software replacements for media loss or failure, delivering enhancements such as patches, service packs, and hot fixes, and ensuring hardware support through the repair or replacement of defective Symon hardware products. Additionally, the contractor must provide necessary firmware upgrades and a maintenance plan equivalent to the SymonCare plan. The specific requirements include several software components, including the Named Pipe Client Server, Design Studio, SDA-530, Symon Enterprise Software Series III-T, DeskView Mini-Suite, and Collector-ODBC. Due to the proprietary nature of the equipment, the agency intends to award the contract to Symon as the original manufacturer and sole source capable of providing the required support. This presolicitation was posted on August 23, 2010, with a response deadline of September 6, 2010.

General Info

VA seeks sole source software maintenance and hardware support from Symon for infrastructure.

Agency

N/A

NAICS

334119 - Other Computer Peripheral Equipment Manufacturing

Place of Performance

Enterprise Infrastructure Engineering Support;Service;VA Field Office;3701 Loop Road, East Bldg 40;Tuscaloosa, AL 07724 07724 U

Set-Aside

NONE

Documents

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Timeline

1 update

PhaseClosed

PostedAug 23

Presolicitation

Notice updatedSep 3

Response deadline changed from Sep 6, 2010 to Sep 13, 2010. The notice title changed. The notice description changed.

Response DeadlineSep 6

Deadline has passed

Submission Closed

09/06/2010, 05:00:00 AM UTC

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Organization & Contact Information

AgencyN/A

ContactsNo contacts available

OfficeN/A

Organization / Agency

N/A

Office AddressN/A

ContactsNo contact information available

Full Description

Center for Aquisition Innovation-Austin , Federal Center, Attn: DCSO-B David Stemple, 74 Washington Avenue North, Battle Creek, MI 49017-3092 Provide software replacement for media loss or failure, software enhancements to include but not limited to patches, service packs and hot fixes, along with appropriate additional upgrades. Provide hardware support including, repair and/or replacement of defective Symon hardware products. Firmware upgrades with instructions shall be provided as necessary. The maintenance and service plan must be equal or equivalent to the SymonCare plan. PART # DESCRIPTION QTY 7140 Named Pipe Client Server 1 8160 Design Studio 1st 1 8186 SDA-530 1 7832 Symon Enterprise Software Series III-T 1 7210 DeskView Mini-Suite (1-50) 3 7323 Collector-ODBC 2 In accordance with Federal Acquisition Regulations (FAR) 6.302-1, Only one responsible source and no other supplies or services will satisfy agency requirements, award will be made to Symon as they are the manufacturer of the hardware/software and are the only known source who can provide this support. If there are any other firms who can satisfy this requirement, please submit a proposal by close of business_DATE OF CLOSING.