720-5244, RFI Electronic Health Record

The Department of Behavioral Health and Developmental Services (DBHDS) in Virginia issued this Request for Information (RFI) to gather insights regarding the implementation of a new Enterprise Electronic Health Record (EHR) system for its twelve operated facilities. The RFI is strictly for information collection and planning purposes and does not constitute a formal procurement or commitment to purchase. Participation in this RFI is voluntary and not mandatory for future solicitation submissions, and respondents are advised not to include confidential or proprietary details, as all submitted information will become property of the Commonwealth of Virginia. The RFI, identified by solicitation number RFI-118368 and posted on April 17, 2026, seeks to understand the costs, processes, and challenges involved in deploying the new EHR system. Responses are due by May 22, 2026, and the information will assist DBHDS in preparing for a possible subsequent Request for Proposal (RFP). The central point of contact for this solicitation is Denise Jackson, and the place of performance is located at the DBHDS Central Office in Richmond, Virginia. The RFI serves as a foundational step to better organize and align the state’s efforts in improving health record management across its behavioral health facilities.