Parole Board Case Management System

The State of Rhode Island, through the Department of Corrections Parole Board, has issued Request for Information RFI27006913 to identify a unified Case Management System (CMS) and Document Management Storage (DMS). This solution is intended to streamline operations for the Parole Board and the Sex Offender Community Notification Unit by improving document management, automating workflows, and enhancing public safety decision-making. Key functional requirements include the creation of digital case files per offender, secure document version control, automated task generation for hearings and assessments, and built-in digital risk assessments such as Static-99R and CPORT. The system must also provide custom reporting dashboards and real-time data synchronization via API or SFTP with external sources like OffenderWatch and INFACTs. Technically, the state prefers a cloud-hosted, API-first architecture featuring role-based access control and single sign-on compatibility. Vendors must demonstrate adherence to rigorous security standards, including potential certifications such as SOC1/2, FedRAMP, StateRAMP, and NIST compliance, while providing details on their cyber security insurance and access management protocols. This RFI serves as a market research tool to gather vendor capabilities and architectural approaches prior to the potential issuance of a formal Request for Proposals. Responses are due by September 9, 2026, and must not include cost proposals, as pricing will not be considered during this phase.