LEGO299 End-to-End Reporting, Budgeting, Forecasting and Financial Reporting Solution

The Office for Legal Complaints, operating as the Legal Ombudsman (LeO), is seeking a fit-for-purpose budgeting, forecasting, and financial reporting solution under solicitation LEGO 299. The objective is to implement an automated system that integrates with source systems, such as Sage Intacct and other HR tools, to streamline finance processes. The project is being procured as a below-threshold open competition via G-Cloud, with a submission deadline of November 30, 2026. The award will be based on a weighted evaluation focusing on functional fit (30%), integration capability (20%), implementation and training (20%), ease of use (15%), security and governance (10%), and cost (5%). The successful supplier must provide a comprehensive delivery approach including a requirements traceability matrix and a minimum 12-month warranty following final acceptance. Final acceptance is contingent upon meeting all mandatory functional, security, and user acceptance requirements, as well as the resolution of agreed defects. Payment terms are set at 30 days in arrears on a monthly basis. Additionally, the contract requires a joint Non-Disclosure Agreement with a five-year confidentiality period and a one-year non-solicitation agreement. The Legal Ombudsman emphasizes a commitment to diversity and welcomes tenders from minority-owned organizations.