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Finance System Training and User Adoption Services

Active
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Finance System Training and User Adoption Services subcontract focuses on providing educational frameworks and training delivery for prime contractors supporting the Office for Legal Complaints. The scope of work includes the creation of tailored materials for budget holders using plain-English standards and the delivery of technical training specifically for Finance administrators. The project requires the development of comprehensive operational hand-off documentation and a full set of training manuals. The ultimate goal of the engagement is to provide the agency with fully trained staff and the necessary resources to ensure successful system adoption.

General Info

Subcontract for finance system training, user adoption services, and technical documentation delivery.

Documents

This scope was carved out of LEGO 299.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

LEGO299 End-to-End Reporting, Budgeting, Forecasting and Financial Reporting Solution

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Organization & Contact Information

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AgencyThe Office for Legal Complaints
ContactsNo contacts available
OfficeN/A
Organization / AgencyThe Office for Legal Complaints
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides educational frameworks and training delivery for prime contractors on Office for Legal Complaints (LeO) projects. Delivers technical training for Finance administrators and tailored materials for budget holders using plain-English communication standards. Develops operational hand-off documentation. Delivers trained staff and a complete set of training manuals.

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NAICS: 541512
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LEGO299 End-to-End Reporting, Budgeting, Forecasting and Financial Reporting Solution
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The Office for Legal Complaints, operating as the Legal Ombudsman (LeO), is seeking a fit-for-purpose budgeting, forecasting, and financial reporting solution under solicitation LEGO 299. The objective is to implement an automated system that integrates with source systems, such as Sage Intacct and other HR tools, to streamline finance processes. The project is being procured as a below-threshold open competition via G-Cloud, with a submission deadline of November 30, 2026. The award will be based on a weighted evaluation focusing on functional fit (30%), integration capability (20%), implementation and training (20%), ease of use (15%), security and governance (10%), and cost (5%). The successful supplier must provide a comprehensive delivery approach including a requirements traceability matrix and a minimum 12-month warranty following final acceptance. Final acceptance is contingent upon meeting all mandatory functional, security, and user acceptance requirements, as well as the resolution of agreed defects. Payment terms are set at 30 days in arrears on a monthly basis. Additionally, the contract requires a joint Non-Disclosure Agreement with a five-year confidentiality period and a one-year non-solicitation agreement. The Legal Ombudsman emphasizes a commitment to diversity and welcomes tenders from minority-owned organizations.
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