7A20--BioPoint Wristband ID - AMA and BS

Sources Sought Notice Sources Sought Notice Page 4 of 4 Sources Sought Notice *= Required Field Sources Sought Notice Page 1 of 4 THIS IS NOT A SOLICITATION FOR PROPOSALS AND NO CONTRACT SHALL BE AWARDED FROM THIS NOTICE. This notice shall not be construed as a solicitation or as an obligation on the part of the Department of Veterans Affairs (VA). This notice is for informational and planning purposes only and is a market research tool to determine the availability and adequacy of potential business sources prior to determining the method of acquisition. The Thomas E Creek Amarillo VA Healthcare System and West Texas VA Health Care System (WTVAHCS) George H. O Brien, Jr. VA Medical Center are not obligated to and will not pay for any information received from potential sources as a result of response to this Special Notice. The information provided herein is subject to change and in no way binds the Thomas E Creek Amarillo VA Healthcare System to solicit for or award a competitive contract. Unless otherwise stated herein, no solicitation regarding this announcement is available. Requests for the same will be disregarded. The Thomas E Creek Amarillo VA Healthcare System and West Texas VA Health Care System (WTVAHCS) George H. O Brien, Jr. VA Medical Center are seeking to acquire annual support for the Patient ID Wristband system. located in Amarillo VA Medical Center at 6010 Amarillo Blvd W. Amarillo TX 79106 and Lubbock Outpatient Clinic at 3510 4th Street Lubbock, Texas 79415 and West Texas VA Health Care System (WTVAHCS) George H. O Brien, Jr. VA Medical Center 300 Veterans Boulevard Big Spring, TX 79720 DELIVERABLES: Support shall include: Annual support, including patches to address necessary software fixes, updates needed to maintain operability and usability of the software, and access to all support items normally supplied to commercial customers. Technical and customer service telephone support. Support shall be made available between 8:00 a.m. EST and 8:00 p.m. EST, Monday through Friday. Access to technical support staff with elevated VA privileges/security clearance that have in-depth application knowledge and expertise required to assist VA staff with troubleshooting efforts, when requested to ensure maximum application and software performance within the VA infrastructure. Technical support staff to maintain complete functionality of BioPoint Patient ID Wristband system within the VA infrastructure, including emergency database restoration within one (1) business day, in the event of server or workstation failure. Database restoration is contingent on the VA providing necessary network access within timeframes available, and conditional on VA staff completion. Application version upgrades (e.g.: new features with enhanced functionality, upgrade installation assistance, and user documentation updates), including application version upgrades required to maintain VA, information security or privacy needs. VA VPN network access required. The annual maintenance agreement does not include cost of printer replacement (approximately every 3-5 years), or maintenance/support for printers or any hardware. Anticipated BASE period of twelve months, with four option periods. NOTE: The NAICS code is 541519, Other Computer Related Services, Size Standard in number of Employees-150. All interested parties are reminded to be current with their registration with the System for Award Management (SAM) at https://sam.gov/content/home in order to be eligible for award of Government contracts. SDVOSBs and VOSBs must be verified in www.vetBiz.gov. Responsible sources having relevant experience may submit their statement of interest and capabilities, including business size classification to this notice via email to the Contracting Specialist, contact@example.gov. Responses shall be emailed with 36C25723Q0988 in the subject line by 10:00 a.m. central 19 June 2023. Facsimile or Telephonic responses will not be accepted. Offeror s capabilities response to this Notice shall include the following information: Offeror s company name, SAM unique ID, Federal Tax ID, address, point of contact, title, phone number, and email address Offeror s capability to meet this requirement including any current contracts (Civilian or Government). Response must show clear and convincing evidence that your company has the capabilities and qualification to provide this service to be considered as a source. SDVOSB and VOSB shall also show evidence that they will perform 51% of the work. All parties are asked to identify any subcontracts that shall also be utilized. Offeror s type of business. State SDVOSB, VOSB, WOSB, and/or small business. Same verification for/with subcontractor. Note, if applicable, GSA/FSS contract number AND/OR Open Market, as this notice is being used for purposes of verifying market research and length of time.