This Government Contract opportunity from Department Of Veterans Affairs was posted on November 3, 2022. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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7B20 VISN Telecare Software Renewal Maint & Support

Awarded

36C26319F0011Federal

Submission Closed11/03/2022, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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Technology Acquisition Center Nj (36C10B)

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Solicitation # W91CRB-26-B-A006

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Solicitation # 28321327Q00000017

SSA Ofc Of Acquisition Grants

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Solicitation # 7571TE27Q00018

Solicitation 7571TE27Q00018 is a request for quote for the renewal of Men and Mice Micetro, a brand-name IP Address Management and Dynamic Host Configuration Protocol platform. Managed by the Omas Strategic Buying Center for the Department of Health and Human Services, the contract supports the National Institute of Allergy and Infectious Diseases by providing centralized management of approximately 23,000 IP addresses across its infrastructure. The primary objective is to ensure network integrity, prevent address conflicts, and maintain uninterrupted vendor support and security patches. The period of performance is scheduled from September 13, 2026, to September 12, 2027. The award will be determined using the Lowest Priced Technically Acceptable procedure, evaluating offerors based on technical acceptability and their discounted open market price. Administrative requirements include electronic invoice submission via the Department of Treasury Invoice Processing Platform, with payments made monthly in arrears upon approval by the Contracting Officer Representative. The contract is designated as FOB Destination and requires offerors to be registered in the System for Award Management and provide certifications regarding federal tax liability and security prohibitions. The primary point of contact for this procurement is Damian Hurge.

Omas Strategic Buying Center - Information Technology

POSTED

about 19 hours ago

DEADLINE

in 5 days

AI Contract Overview

This contract between the Department of Veterans Affairs Network 23 and Document Storage Systems, Inc. (DSS) provides essential software licenses and maintenance for the Consolidated Call Center to support nurse clinical decision-making and patient triaging. The primary tools include Triage Expert Dual Purpose (TEDP), an evidence-based assessment tool, and Telecare Record Manager (TRM) Plus, which integrates TEDP data into the VistA permanent medical record. These systems are utilized across multiple facilities, including Minneapolis, Omaha, St. Cloud, Fargo, Sioux Falls, Des Moines, Black Hills, Grand Island, and Iowa City, to facilitate both remote and face-to-face triage. DSS is responsible for providing technical support, application updates, and subject matter expertise to OIT staff regarding infrastructure requirements, configuration, and troubleshooting. The scope of work includes managing licensed products, providing live incident reports, and delivering updates via the DSS Enterprise Manager. Originally established as a brand-name exception due to the proprietary nature of the software, the contract has progressed through multiple option years, with the final option year extending the period of performance from October 1, 2022, to September 30, 2023, involving a net increase of 322,328.44 dollars.

General Info

Agency

Department Of Veterans Affairs → Network Contract Office 23 (36C263)

Contract Value

$322,328.44

NAICS

541519 - Other Computer Related Services

Place of Performance

Houston, TX, 77027, USA

Set-Aside

NONE

Awardee

Netsync Network Solutions, Inc. TX 77027-4520 USA

Award Issued Date

11/03/2022, 12:00:00 AM UTC

Documents

Modification P00004 to Contract 36C62319F0011

modification

High

VA VISN 23 TRM Plus/TEDP Software Exception to Fair Opportunity

justification-and-authorization

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

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Timeline

PhaseAwarded

PostedNov 3

Award Notice

AwardedNov 3

Contract was awarded

Submission Closed

11/03/2022, 12:00:00 AM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → Network Contract Office 23 (36C263)

Contacts2 people available

OfficeSaint Paul, MN, 55101, USA

Organization / AgencyDepartment Of Veterans Affairs → Network Contract Office 23 (36C263)

Office AddressSaint Paul, MN, 55101, USA

Contacts

Terry McAllister

contact@example.gov

Timothy Kimmel

contact@example.gov

Full Description

Statement of Work VISN 23 Primary & Specialty Medicine Service Line VISN 23 Telecare Software Maintenance Background: VISN 23 operates a Consolidated Call Center (CCC) with three physical locations in Minneapolis, Nebraska-Western Iowa (NWI) and the Black Hills (BH), providing services to all VISN 23 facilities. The CCC RN triage staff use software called Triage Expert Dual Purpose (TEDP), which is an evidenced based tool to help the nurse complete an assessment and make recommendations for the caller with clinical concerns. The CCC RNs also use software called Telecare Record Manager (TRM) Plus. TRM Plus connects TEDP to VistA with a progress note. The user accesses TRM Plus which communicates with VistA by accessing all patient information and facilitates documentation of the nursing assessment, created in the TEDP, into the patient's permanent medical record. The TRM Plus and TEDP software is loaded on a server on the VA intranet. In the event that the TEDP server fails to connect, the software will attempt to connect to the vendor server. The user should see a pop-up notification of this occurring. The annual software maintenance fee for VISN 23 is paid by the VISN 23 Primary & Specialty Medicine Service Line. The software is used at some locations within VISN 23 for face to face triage, with the possibility for further expanded use in a variety of settings. This software is also used by Nurse Call Centers across VHA, including VISN 23's after-hours nurse triage coverage provided by the Dayton VAMC. Decision Support Services (DSS) is a vendor the VHA sites contract with. Purpose of Project: To assist and support nurse clinical decision-making by providing a clinically vetted assessment algorithm, including reference health information, suggested disposition, and follow up recommendations, including self-care or interim instructions. Statement of Work Description of Work: In addition to providing software, Document Storage Systems, Inc. (DSS) VHA Support Services will provide the following services as requested: Work directly with OIT staff to address issues with licensed DSS Products to include TEDP. Upon VHA end users logging a ticket with the OIT staff, DSS Technical and Installation Service will work with the VHA end-users to address their issues with licensed DSS products. Help OIT staff configure as necessary licensed DSS products to meet the VHA's and/or end-users needs within the scope of the licensed product. Advise OIT staff as a subject matter expert as it relates to licensed DSS products and their configurations in internal meetings, new installations of licensed DSS Products, and end-user activities. Advise OIT staff on issues involving licensed DSS product's infrastructure requirements, including hardware, bandwidth, and best practices. Keep site Veterans Administration Health Care System and/or end-users aware of issues that may impact their usage of licensed DSS products through DSS Self Service Portal (http://Technicaland Installation.dssinc.com). Upon request make available to OIT staff live reports including: Summary of tickets opened for licensed DSS products for the last 30 or seven days. Summary of incidents, service requests, and problems currently open and those closed in the past seven days for licensed DSS Products. Summary of known issues impacting the site along with their status and expected release date and workaround. Assist OIT staff with keeping licensed DSS products up-to-date including assisting with updates over the telephone or Skype if requested and scheduled at least two-weeks in advance. Distribution of DSS product updates via DSS Enterprise manager to OIT staff. Schedule of Deliverables: Period of Performance: October 1, 2018 to September 30, 2019 Description of Tasks and Associated Deliverables: Telecare Record Manager Plus Large Hospital Limited License - Minneapolis and Omaha Telecare Record Manager Plus Medium Hospital Limited License - St. Cloud, Fargo, Sioux Falls, and Des Moines Telecare Record Manager Plus Small Hospital Limited License - Black Hills and Grand Island Telecare Record Manager, Call Log Reporter Limited Site License - Iowa City Telecare Record Plus Reporting SQL Database Limited License Triage Expert Dual Purpose - Tier Two. Annual Limited License. Unlimited nurse users with licensed VISN. Includes technical support, application updates and regular web based training. Program Office Point of Contact and/or Contracting Officer Representative (COR): Michael Koopmeiners, MD Rebecca Rutt Medical Director, VISN 23 Prim & Spec Med Svc Line VISN 23 PSM SL COR Michael.Koopmeiners@va.gov Rebecca.Rutt@va.gov Government Furnished Property: None. The contractor is not provided any property. Delivery and Packing, Inspection/Acceptance requirements, Warranty: DSS is CD-less for quarterly updates. OIT staff access DSS for quarterly and interim updates using the freely-provided DSS Enterprise Manager server-based application.